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Customer Service Specialist for Property Assessment Appeals

2 months ago

Regina, Saskatchewan, Canada City of Regina Full time

The City of Regina is seeking a highly organized and detail-oriented individual to fill the role of Assessment Appeals Clerk. As a key member of the Property Assessment Services branch, you will be responsible for providing exceptional customer service and data accuracy in a fast-paced environment.

Key Duties and Responsibilities:

  • Receives and updates property assessment appeal information, ensuring compliance with legislated deadlines.
  • Monitors appeal status, tracks files, and prepares preliminary appeal documents for external boards.
  • Responds to inquiries from the public, agents, legal staff, and external boards, providing clear and concise technical information.

Required Skills and Qualifications:

  • Completion of secondary school or equivalency and recognized job-related certification.
  • Minimum 36 months of experience in administrative services, data entry, and customer service.

Salary Range: $48,123.00 - $62,213.00 per year.

In this role, you will have the opportunity to work collaboratively with stakeholders, analyze and interpret valuation data, and contribute to the maintenance of filing systems. If you possess excellent communication skills, a keen eye for detail, and are passionate about delivering front-line customer service, we encourage you to apply.

The City of Regina offers a competitive compensation package, attractive health and wellness benefits, and opportunities for professional growth and development. Our inclusive hiring practices prioritize diversity and equity, and we welcome applications from individuals who share our commitment to these values.