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IT Support Specialist

1 month ago

Markham, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

Job Title: IT Support Specialist

At Heritage Service Group Canada, we are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot hardware and software issues, including network and internet connectivity
  • Install, configure, and maintain hardware and software
  • Develop and implement technical solutions to improve IT systems and processes
  • Collaborate with the IT team to ensure seamless delivery of IT services

Requirements:

  • Minimum 3 years of experience in IT support
  • Strong knowledge of hardware and software technologies
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter to [insert contact information].