Senior Implementation Specialist

1 week ago


Markham, Ontario, Canada Support Services Office Full time

At Sienna Senior Living, we are dedicated to delivering exceptional care and services to our residents. As an Implementation Specialist, you will play a critical role in supporting our team in implementing and optimizing our systems.

Position Overview

We are seeking a highly skilled and experienced Implementation Specialist to join our Support Services Office team. In this role, you will be responsible for implementing and optimizing our scheduling system, ensuring seamless integration with our existing systems and processes.

Key Responsibilities:

  • Configure and implement new system features and functionality to meet business requirements.
  • Develop and maintain documentation for system configurations, testing, and training materials.
  • Collaborate with stakeholders to identify business needs and develop solutions to meet those needs.
  • Analyze and resolve system issues and errors in a timely and efficient manner.
  • Provide training and support to end-users on system usage and best practices.
  • Continuously evaluate and improve system performance, identifying areas for optimization and implementing changes as needed.

Requirements:

  • Minimum 4 years' experience in HR system implementation, configuration, and day-to-day management.
  • Advanced proficiency in Microsoft Access and Excel, with knowledge of data mining, formulas, pivot tables, and macros.
  • Ability to communicate effectively in a clear, concise, and professional manner, both verbally and in writing.
  • Ability to work collaboratively in a team environment and prioritize tasks to meet deadlines.
  • Strong analytical and problem-solving skills, with the ability to think critically and outside the box.
  • Committed to excellence, continuous improvement, and learning.


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