IT Support Specialist

4 weeks ago


Markham, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

Job Title: IT Support Specialist

Job Summary:

We are seeking an experienced IT Support Specialist to join our team at Heritage Service Group Canada. The successful candidate will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot hardware and software issues
  • Install, configure, and maintain computer systems and software
  • Develop and implement technical solutions to improve client satisfaction and reduce support requests
  • Collaborate with the IT team to ensure seamless integration of new technologies and systems
  • Document and maintain accurate records of client interactions and technical issues

Requirements:

  • Minimum 3 years of experience in IT support or a related field
  • Strong technical knowledge of computer systems, software, and networking
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Valid provincial driver's license and a clean driver's abstract

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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