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Restaurant Operations Manager

1 month ago

Penticton, British Columbia, Canada Lalaji's Indian Cuisine Ltd. Full time

Lalaji's Indian Cuisine Ltd. is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring the smooth running of our kitchen and front-of-house areas.

Key Responsibilities:
  • Supervise and Co-ordinate Staff: Lead and motivate a team of staff to ensure excellent customer service and high-quality food preparation.
  • Establish Work Schedules: Create and manage work schedules to meet the needs of the business and ensure adequate staffing levels.
  • Train and Develop Staff: Provide training and development opportunities to help staff improve their skills and knowledge.
  • Manage Inventory and Supplies: Oversee the ordering and management of inventory and supplies to ensure efficient use of resources.
  • Address Customer Complaints: Respond to customer complaints and concerns in a professional and courteous manner.
  • Prepare Reports: Compile and submit reports on sales, inventory, and other key performance indicators.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.

Work Environment:

  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines.
  • Standing for Extended Periods: Stand for extended periods and be physically demanding.

Personal Suitability:

  • Client Focus: Provide excellent customer service and focus on meeting customer needs.
  • Flexibility: Be flexible and adapt to changing circumstances.
  • Team Player: Work collaboratively as part of a team.

Support for Newcomers and Refugees:

  • Foreign Credential Recognition: Support newcomers and refugees with foreign credential recognition.

Support for Youths:

  • Mentorship and Coaching: Offer mentorship, coaching, and networking opportunities for youth.

Support for Veterans:

  • Targeted Hiring Initiatives: Recruit Veterans and other candidates with military experience through targeted hiring initiatives.

Support for Indigenous People:

  • Mentorship and Coaching: Offer mentorship, coaching, and networking opportunities for Indigenous workers.

Support for Mature Workers:

  • Hiring Policies: Apply hiring policies that discourage age discrimination.

Support for Visible Minorities:

  • Hiring Policies: Apply hiring policies that discourage discrimination against members of visible minorities.