Restaurant Operations Manager

2 weeks ago


Penticton, British Columbia, Canada TACO TIME Full time
About Taco Time

Taco Time is a dynamic and fast-paced food service company seeking an experienced Restaurant Operations Manager to join our team.

Salary Information

We offer a competitive salary of $55,000 - $65,000 per year, based on experience, to ensure our employees are fairly compensated for their hard work and dedication.

Job Description

The ideal candidate will possess excellent leadership skills, with the ability to motivate and direct staff members to achieve high levels of customer satisfaction and sales growth. Key responsibilities include:

  • Revenue Management: Monitor revenues to determine labor costs, ensuring that our restaurant remains profitable and efficient.
  • Staff Performance: Oversee staff performance, providing constructive feedback and coaching to improve overall service quality.
  • Scheduling: Set staff work schedules to meet business needs, balancing customer demand and employee workload.
  • Service Offerings: Determine the type of services to be offered and implement operational procedures to deliver exceptional customer experiences.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and employees alike.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other essential supplies, securing the best possible deals for Taco Time.
  • Customer Relations: Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
Requirements and Qualifications

To be successful in this role, you will need:

  • A college education, CEGEP or other non-university certificate or diploma from a program of 1-2 years.
  • 1-2 years of experience in a related field, preferably in a supervisory or management capacity.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong problem-solving and analytical skills, with the capacity to make informed decisions under pressure.
  • Ability to multitask, prioritize tasks, and manage time efficiently to meet deadlines.
Benefits and Work Conditions

Taco Time offers a range of benefits and work conditions to support your well-being and career growth:

  • Work Environment: A fast-paced and dynamic food service environment, with opportunities to learn and grow.
  • Work Hours: 30-40 hours per week, with flexibility to accommodate changing business needs.
  • Language: English language proficiency required.
  • Term: Permanent employment opportunity.


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