Senior Manager, Business Analysis Expert

5 days ago

Old Toronto, Ontario, Canada Cari Full time
About the Role

Cari is seeking a highly skilled Senior Manager, Business Analysis to lead our Digital Product and Experience team. As a key member of our organization, you will be responsible for driving excellence in requirements gathering, documentation, information management, and business analysis.

Key Responsibilities
  1. Team Leadership: Manage a team of Business Analysts, providing coaching and education on best practices to ensure high-performance results.
  2. Strategic Planning: Develop and implement a people strategy that attracts, retains, develops, and motivates your team, fostering an inclusive work environment and communicating vision, values, and business strategy.
  3. Business Analysis: Lead the team to provide high-quality professional services to clients, understanding their business needs across complex and multi-disciplinary initiatives.
  4. Deliverables: Ensure Business Analysis team deliverables are clearly, accurately, and thoroughly documented and understood for system and process changes.
  5. Continuous Improvement: Drive the continuous improvement and strategy of Cari's business analysis chapter, spanning people, processes, methods, tools, and technologies.
  6. Client Focus: Champion a client-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.
  7. Solution Alignment: Ensure solutions align with the strategic direction of the organization, improving operational efficiency, reducing operating risk, and delivering quality service.
  8. Knowledge Development: Develop a sound knowledge of Cari's systems, external vendor processes, and tools, as well as current processes and procedures.
  9. Stakeholder Collaboration: Work with other Cari IT team members and external stakeholders to improve the quality of practices consistent with overall Cari strategic and operational objectives.
  10. Regulatory Compliance: Understand and comply with the Regulatory Compliance Framework, including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy.
Requirements
  1. Experience: 5-10 years of business or operational analysis experience, with at least 5 years in a management-level position.
  2. Education: Completion of a post-secondary business/technology/systems or related area degree is required, or equivalent work experience.
  3. Agile Environment: Previous experience operating in an Agile environment and possessing an Agile mindset.
  4. Financial Services: Experience in the financial services industry is preferred.
  5. Digital Organization: Experience in a Digital organization is an asset.
  6. Business Analysis Leadership: Demonstrated business analysis leadership and experience in large, cross-functional enterprise initiatives within a fast-paced environment.
  7. IIBA BABOK: Active participation and in-depth knowledge of the International Institute for Business Analysis (IIBA) BABOK is considered an asset.
  8. Project Management: Direct project management experience and/or education is considered an asset.
  9. Technical Background: Technical background is considered an asset.
Abilities
  1. Interpersonal and Communication Skills: Excellent interpersonal and communication (written and verbal) skills and proven ability to work effectively with all levels of the organization.
  2. Dynamic Environment: Energetic, personable, and thrives in a dynamic environment.
  3. Influence and Collaboration: Proven ability to influence at the Senior Management level & above, and ability to act as a bridge between various stakeholders to deliver business results.
  4. Executive-Level Communications: Ability to develop effective executive-level communications and presentation material.
  5. Self-Management: Self-managed professional with the ability to achieve broadly communicated objectives under minimal supervision.
  6. Team Building and Relationship Management: Excellent team building and relationship management skills.
What's in it for You?
  1. Diverse and Inclusive Team: You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success.
  2. Professional Development: You will have access to thousands of online and in-person courses to shape your career growth.
  3. Benefits and Wellness: You will get our help to save for your future and invest in your total wellbeing through our Cari benefits.
  4. Belonging and Inclusion: You belong here, we are equal and uncomplicated. Bring your true self to work, dress codes don't apply here.
  5. Workspace Flexibility: You will enjoy workspace flexibility and all the excitement that comes from working at Cari.

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