Guest Services Associate

2 weeks ago


Victoria, British Columbia, Canada Travel + Leisure Co. Full time
Delivering Exceptional Guest Experiences

At Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Services Associate, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for a memorable stay.

Key Responsibilities:
Extend hospitality with heart to guests from around the world
Guide guests through the registration process and provide information about the resort and area attractions
Process cash and credit card transactions with precision and accuracy
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
Reserve and confirm reservations for individuals and/or groups
Provide guests with room rate quotes
Respond to guest inquiries and concerns as quickly and completely as possible

What We Offer

As a valued member of our team, you'll enjoy a competitive hourly rate of $21.50 CAD, a dynamic and inclusive work environment, and opportunities for growth and development. We're committed to delivering exceptional guest experiences and making memories that last a lifetime.



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