IT Support Specialist
4 days ago
We are seeking a talented IT Support Specialist to join Tech Domain, focusing on onsite IT & Network Support Engineer/Technician duties. This role involves supporting casual freelancing tasks in your area, with opportunities for contractual work on an hourly or daily/half-day basis. Tickets will be dispatched based on your area, and you will be responsible for supporting them as per your availability (weekdays, weekends).
Key Responsibilities:
- Provide L1 & L2 IT/Networking related support such as desktop assistance.
- Install and replace server/rack part hardware, including hard disk drives.
- Offer on-site assistance, including console access to routers, switches, and firewalls, to supplement remote support.
Required Skills:
- Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and support for various third-party applications on Windows Platforms.
- Professionally trained & certified in IT Infrastructure Library & Windows Server Administration, with a focus on utilizing programming techniques for various initiative activities.
- Basic understanding of DHCP, DNS, IP addressing, wireless LAN setup, Ethernet desktop configuration, and subnetting.
- Technical troubleshooting and hands-on experience with different OS, including iOS, Android, Windows, and Blackberry devices.
Job Type: Part-time, Contract
Pay: $20.00-$30.00 per hour
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