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Restaurant Manager

2 months ago

Ottawa, Ontario, Canada THE SECOND CUP LTD. Full time
Job Title: Restaurant Manager

We are seeking a highly motivated and experienced Restaurant Manager to join our team at THE SECOND CUP LTD.

Job Summary:

The Restaurant Manager will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and maintaining a high level of quality in our food and beverages.

Key Responsibilities:
  • Evaluate daily operations and implement improvements to increase efficiency and productivity.
  • Monitor staff performance and provide coaching and feedback to ensure high standards are met.
  • Plan and organize daily operations, including menu planning, inventory management, and scheduling.
  • Recruit, train, and supervise staff to ensure a high level of customer service and quality food preparation.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Conduct performance reviews and provide feedback to staff.
  • Cost products and services, and ensure compliance with provincial/territorial liquor legislation and regulations.
  • Organize and maintain inventory, and ensure health and safety regulations are followed.
  • Address customers' complaints or concerns, and provide excellent customer service.
  • Plan, organize, direct, control, and evaluate daily operations.
Requirements:
  • Safe Food Handling certificate.
  • Food Safety Certificate.
  • MS Office, MS Outlook, and Point of Sale system skills.
  • Own transportation.
  • Ability to work in a fast-paced environment, under pressure, and handle heavy loads.
  • Excellent oral and written communication skills.
  • Ability to multitask and work as part of a team.
Benefits:
  • Dental plan.
  • Disability benefits.
  • Health care plan.
  • Vision care benefits.
  • Paid time off (volunteering or personal days).

Please note that this is a unique job description generated for THE SECOND CUP LTD.