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Hotel Operations Manager

2 months ago

Terrace, Canada Comfort Inn & Suites, Terrace Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Comfort Inn & Suites, Terrace. As a key member of our hotel operations team, you will be responsible for overseeing the daily activities of our hotel staff, ensuring exceptional customer service, and maintaining the highest standards of hotel operations.

Key Responsibilities:
  • Supervise and Coordinate Hotel Staff: Lead and manage a team of hotel staff, providing guidance, training, and support to ensure they meet their job responsibilities and maintain high levels of customer satisfaction.
  • Assist Guests with Special Needs: Provide exceptional customer service by assisting guests with special needs, ensuring their stay is comfortable and enjoyable.
  • Maintain Hotel Operations: Oversee the maintenance of hotel operations, including the management of computer systems, equipment, and machinery, and ensure that all necessary repairs are completed in a timely manner.
  • Requisition Materials and Supplies: Procure and manage hotel supplies and materials, ensuring that the hotel is well-stocked and equipped to meet the needs of our guests.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 year to less than 2 years of experience in a hotel or hospitality setting
  • Work Setting: Hotel, motel, resort
  • Supervision: 1 to 2 people
  • Work Conditions and Physical Capabilities: Standing for extended periods, attention to detail, fast-paced environment, work under pressure
  • Personal Suitability: Accurate, client focus, dependability, efficient interpersonal skills, excellent oral and written communication, flexibility, initiative, interpersonal awareness, judgement, organized, team player
Benefits:
  • On-site Amenities: Enjoy the convenience of on-site amenities, including [insert amenities]
  • Other Benefits: [insert other benefits]
  • Language of Work: English
  • Hours of Work: 30 to 40 hours per week