Hotel Operations Manager

4 weeks ago


Terrace, Canada Comfort Inn & Suites, Terrace Full time

Job Title: Hotel Operations Manager

Job Summary: We are seeking a highly skilled Hotel Operations Manager to join our team at Comfort Inn & Suites, Terrace. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences and maintaining high standards of quality and service.

Key Responsibilities:

  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Assist guests with special needs and resolve any issues promptly and professionally.
  • Coordinate and review work, ensuring tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed.
  • Requisition materials and supplies to ensure business continuity and customer service delivery.

Requirements:

  • 1-2 years of experience in hotel management or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make sound judgments.
  • Flexibility and adaptability in a dynamic work setting.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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