Hotel Operations Manager

2 weeks ago


Terrace, Canada Best Western Terrace Inn and Terrace Inn Liquor Store Full time
Hotel Clerk Supervisor Job Description

Best Western Terrace Inn and Terrace Inn Liquor Store seeks a highly organized and skilled Hotel Clerk Supervisor to oversee daily operations of our hotel and liquor store. The successful candidate will be responsible for managing staff, coordinating tasks, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Staff Management: Supervise and train hotel staff, ensuring they meet company standards and policies.
  • Task Coordination: Assign and review work tasks, ensuring efficient completion and high-quality results.
  • Customer Service: Maintain a positive and welcoming environment, responding to customer inquiries and resolving issues.
  • Operations: Oversee the maintenance of hotel facilities, equipment, and systems, ensuring business continuity and customer satisfaction.
  • Inventory Management: Requisition and manage inventory, supplies, and materials, ensuring adequate stock levels and minimizing waste.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a hotel or hospitality setting.
  • Skills: Excellent communication, organizational, and leadership skills, with the ability to work in a fast-paced environment.

As a Hotel Clerk Supervisor at Best Western Terrace Inn and Terrace Inn Liquor Store, you will have the opportunity to develop your skills, work with a dynamic team, and provide exceptional customer service to our guests.



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