Bilingual Support Specialist

4 days ago


Montreal, Quebec, Canada Mintz Global Screening Full time

Job Summary:

The Applicant Support Specialist is responsible for providing exceptional customer service to applicants and clients in a bilingual environment. This role requires strong technical skills, attention to detail, and excellent communication skills.

Key Responsibilities:

  • Provide customer service support to applicants and clients via phone, email, or online chat.
  • Handle and resolve technical issues related to applicant processing.
  • Document and track customer support tickets using our customer support system.
  • Obtain and evaluate relevant information to handle inquiries and complaints.
  • Validate applicant information and ensure all required documents are attached to the customer's file.
  • Liaise with clients and applicants to collect necessary information for background verification.
  • Escalate and prioritize issues according to company policies and procedures.

Requirements:

  • Post-secondary degree or equivalent work experience.
  • Bilingualism in English and French (required).
  • 1-2 years of experience in a customer service-related role.
  • Knowledge of customer service principles and practices.
  • Microsoft Office skills, particularly Word, Excel, and Outlook.
  • Good typing ability.

What We Offer:

  • A collaborative and diverse team environment.
  • Opportunities for growth within the organization.
  • Competitive benefits package, including group insurance coverage and employee assistance program.
  • Telemedicine services for you and your family.
  • Collective RRSP with employer match.


  • Montreal, Quebec, Canada Universal Support Systems Ltd Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Universal Support Systems Ltd. As a key member of our support team, you will provide technical assistance to internal and external customers, ensuring seamless support experiences across multiple corporate locations and retail sites.Key ResponsibilitiesProvide first-...


  • Montreal, Quebec, Canada Universal Support Systems Ltd Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Universal Support Systems Ltd. As a key member of our support team, you will provide technical assistance to internal and external customers, ensuring seamless support experiences across multiple corporate locations and retail sites.Key ResponsibilitiesProvide first-...


  • Montreal, Quebec, Canada Insight Enterprises, Inc. Full time

    Job Summary:We are seeking a highly skilled and bilingual IT Support Specialist to join our team at Insight Enterprises, Inc. as a Deskside Support Analyst. This is a minimum 3-month contract with the possibility of extension.About the Role:The successful candidate will provide deskside support, helpdesk services, and perform basic troubleshooting tasks for...


  • Montreal, Quebec, Canada Insight Enterprises, Inc. Full time

    Job Summary:We are seeking a highly skilled and bilingual IT Support Specialist to join our team at Insight Enterprises, Inc. as a Deskside Support Analyst. This is a minimum 3-month contract with the possibility of extension.About the Role:The successful candidate will provide deskside support, helpdesk services, and perform basic troubleshooting tasks for...


  • Montreal, Quebec, Canada Mintz Global Screening Full time

    {"title": "Applicant Support Specialist", "description": "Position Summary:As a key member of our team, the Applicant Support Specialist will provide exceptional customer service to applicants and clients, ensuring a seamless experience throughout the hiring process. This role requires strong communication skills, attention to detail, and the ability to work...


  • Montreal, Quebec, Canada Mintz Global Screening Full time

    {"title": "Applicant Support Specialist", "description": "Position Summary:As a key member of our team, the Applicant Support Specialist will provide exceptional customer service to applicants and clients, ensuring a seamless experience throughout the hiring process. This role requires strong communication skills, attention to detail, and the ability to work...


  • Montreal, Quebec, Canada Sleep Country Canada Inc. Full time

    Bilingual Customer Support SpecialistAt Sleep Country Canada Inc., we are dedicated to transforming houses into homes. Our mission is to provide affordable luxury through meticulously designed sleep products that enhance personal spaces and ensure restful nights. We operate under three guiding principles: the use of superior materials, thoughtful...


  • Montreal, Quebec, Canada CB Canada Full time

    Customer Support Specialists - Financial Services SectorCB Canada is seeking Customer Support Specialists within the Financial Services Sector.Key Responsibilities:Research and identify potential clientsWork closely with the Sales team to allocate leads effectivelyManage and update the customer and prospect databasePrepare various reports and fulfill...


  • Montreal, Quebec, Canada CB Canada Full time

    Customer Support Specialists - Financial Services SectorCB Canada is seeking Customer Support Specialists within the Financial Services Sector.Key Responsibilities:Research and identify potential clientsWork closely with the Sales team to allocate leads effectivelyManage and update the customer and prospect databasePrepare various reports and fulfill...


  • Montreal, Quebec, Canada CB Canada Full time

    Customer Support Specialists - Financial Services SectorCB Canada is seeking Customer Support Specialists in the Financial Services Sector.Key Responsibilities:Research and identify potential clientsWork closely with the Sales team to manage lead distributionMaintain and update the customer and prospect databasePrepare various reports and fulfill special...


  • Montreal, Quebec, Canada CB Canada Full time

    Customer Support Specialists - Financial Services SectorCB Canada is seeking Customer Support Specialists in the Financial Services Sector.Key Responsibilities:Research and identify potential clientsWork in conjunction with the Sales team to allocate leadsManage and update the customer and prospect databasePrepare various reports and fulfill requests as...


  • Montreal, Quebec, Canada CB Canada Full time

    Customer Support Specialists - Financial Services SectorCB Canada is seeking Customer Support Specialists within the Financial Services Sector.Key Responsibilities:Research and identify potential clientsWork closely with the Sales team to allocate leads effectivelyManage and update the customer and prospect databasePrepare various reports and fulfill...


  • Montreal, Quebec, Canada visique Full time

    About VisiqueVisique is a leading provider of eye care services, dedicated to enhancing the lives of our patients. Our team is passionate about delivering exceptional patient care and creating a positive work environment.Job SummaryWe are seeking a highly skilled and motivated Bilingual IT Support Specialist to join our team. As a key member of our IT...


  • Montreal, Quebec, Canada visique Full time

    About VisiqueVisique is a leading provider of eye care services, dedicated to enhancing the lives of our patients. Our team is passionate about delivering exceptional patient care and creating a positive work environment.Job SummaryWe are seeking a highly skilled and motivated Bilingual IT Support Specialist to join our team. As a key member of our IT...


  • Montreal, Quebec, Canada Mintz Global Screening Full time

    Job Summary:The Applicant Support Specialist is a key member of our team, responsible for providing exceptional customer service to applicants and clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Provide customer service support to applicants and clients via...


  • Montreal, Quebec, Canada Insight Enterprises, Inc. Full time

    Job Summary:Insight Enterprises, Inc. is seeking a skilled Bilingual IT Support Specialist to provide technical assistance and support to our clients. As a key member of our team, you will be responsible for delivering exceptional customer service and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide technical support...


  • Montreal, Quebec, Canada Insight Enterprises, Inc. Full time

    Job Summary:Insight Enterprises, Inc. is seeking a skilled Bilingual IT Support Specialist to provide technical assistance and support to our clients. As a key member of our team, you will be responsible for delivering exceptional customer service and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide technical support...


  • Montreal, Quebec, Canada Crawford & Company Full time

    **Job Summary**We are seeking a highly skilled and organized Bilingual Claims Support Specialist to join our team at Crawford & Company. This is a hybrid role that requires 2-3 days in the office per week.**Key Responsibilities:**Provide exceptional administrative support to our claims team, including greeting and directing visitors, answering and forwarding...


  • Montreal, Quebec, Canada Crawford & Company Full time

    **Job Summary**We are seeking a highly skilled and organized Bilingual Claims Support Specialist to join our team at Crawford & Company. This is a hybrid role that requires 2-3 days in the office per week.**Key Responsibilities:**Provide exceptional administrative support to our claims team, including greeting and directing visitors, answering and forwarding...


  • Montreal, Quebec, Canada BDO Full time

    BDO is in search of a Bilingual Office Support Specialist to enhance the SR&ED Tax team in Montreal.This position entails assisting Partners and team members, preparing and formatting documents, managing billing records, and executing various administrative duties.Success in this role is characterized by the embodiment of BDO's core values, a keen...