Senior Administrative Specialist

4 weeks ago


Montreal, Quebec, Canada National Bank Full time

Job Summary

We are seeking a highly skilled Senior Clerk to join our team at National Bank. As a Senior Clerk, you will be responsible for providing administrative support to our clients and partners.

Key Responsibilities

  • Perform various administrative tasks independently according to established policies, standards, and procedures.
  • Respond to requests from clients and partners involved in files by offering professional and courteous service.
  • Conduct checks and analyses to ensure the accuracy of data and operations.
  • Manage and provide administrative follow-up of files.
  • Produce the various reports and statistics required by different partners and ensure data integrity.
  • Help the Account Manager and the Account Representative coordinate and distribute work.
  • Open business and personal files and complete various requests for clients.
  • Ensure that your unit meets quality standards, while making the necessary corrections to work methods and procedures.

About the Team

You will be part of a passionate team that is committed to serving a discerning clientele in a market with strong potential. You will work closely with other members of the sector and report to the Vice-President, Private Banking 1859.

What We Offer

We want to contribute to your quality of life by offering you flexibility in your work. For example, we offer a hybrid work model (remote and in the office), work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Requirements

  • High school diploma and 31⁄2 years of relevant experience or college diploma and 11⁄2 years of relevant experience
  • Experience in sales and customer service
  • Knowledge of banking products and services for businesses
  • Knowledge of LIS and ICOP applications
  • Proficiency with Word and Excel

Languages

French

Skills

Communication Diversity & Inclusion Empathy Initiative Learning Agility Resiliency Teamwork

Your Benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

We're Putting People First

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates.



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