Event Operations Manager

4 weeks ago


Oshawa, Ontario, Canada Pelican Events and Catering Full time
About Pelican Events and Catering

We are seeking a highly skilled Event Operations Manager to join our team at Pelican Events and Catering. As an experienced catering supervisor, you will play a crucial role in ensuring the smooth execution of events and exceeding customer expectations.

Compensation Package

We offer a competitive salary range of $55,000 - $65,000 per year, commensurate with experience, as well as benefits that include comprehensive health insurance, paid time off, and opportunities for professional growth and development.

Key Responsibilities
  • Establish Efficient Operational Processes: Develop and implement effective methods to meet event schedules, ensuring timely delivery of food and services.
  • Sourcing and Procurement: Requisition high-quality food and kitchen supplies, maintaining strong relationships with vendors to secure the best deals.
  • Staff Supervision and Training: Oversee and train staff in their duties, emphasizing sanitation, safety procedures, and excellent customer service.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, maintaining accurate records of stock, sales, and wastage.
  • Customer Service: Address customer complaints or concerns promptly and professionally, ensuring a positive experience.
Work Environment and Physical Demands

This is a fast-paced environment that requires working under pressure to meet tight deadlines. The successful candidate will be able to work in a combination of sitting, standing, and walking for extended periods, with regular bending, crouching, and kneeling.

Personal Qualities and Skills
  • Client Focus: Demonstrate exceptional attention to detail, prioritizing customer satisfaction above all else.
  • Team Player: Collaborate effectively with colleagues to achieve shared goals, promoting a positive and inclusive work environment.
  • Initiative and Adaptability: Show a proactive approach to problem-solving, adapting quickly to changing circumstances.
  • Dependability: Consistently demonstrate reliability and accountability, meeting deadlines and commitments.
Requirements and Availability
  • Availability: Must be available for shift or on-call work, including evenings and weekends.
  • Languages: Fluency in English is required.
  • Work Term: Permanent position.


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