Event Operations Manager
4 weeks ago
We are seeking a highly skilled Event Operations Manager to join our team at Pelican Events and Catering. As an experienced catering supervisor, you will play a crucial role in ensuring the smooth execution of events and exceeding customer expectations.
Compensation PackageWe offer a competitive salary range of $55,000 - $65,000 per year, commensurate with experience, as well as benefits that include comprehensive health insurance, paid time off, and opportunities for professional growth and development.
Key Responsibilities- Establish Efficient Operational Processes: Develop and implement effective methods to meet event schedules, ensuring timely delivery of food and services.
- Sourcing and Procurement: Requisition high-quality food and kitchen supplies, maintaining strong relationships with vendors to secure the best deals.
- Staff Supervision and Training: Oversee and train staff in their duties, emphasizing sanitation, safety procedures, and excellent customer service.
- Inventory Management: Estimate ingredient and supply requirements for meal preparation, maintaining accurate records of stock, sales, and wastage.
- Customer Service: Address customer complaints or concerns promptly and professionally, ensuring a positive experience.
This is a fast-paced environment that requires working under pressure to meet tight deadlines. The successful candidate will be able to work in a combination of sitting, standing, and walking for extended periods, with regular bending, crouching, and kneeling.
Personal Qualities and Skills- Client Focus: Demonstrate exceptional attention to detail, prioritizing customer satisfaction above all else.
- Team Player: Collaborate effectively with colleagues to achieve shared goals, promoting a positive and inclusive work environment.
- Initiative and Adaptability: Show a proactive approach to problem-solving, adapting quickly to changing circumstances.
- Dependability: Consistently demonstrate reliability and accountability, meeting deadlines and commitments.
- Availability: Must be available for shift or on-call work, including evenings and weekends.
- Languages: Fluency in English is required.
- Work Term: Permanent position.
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