Housekeeping Operations Manager
7 days ago
As a Housekeeping Supervisor at our esteemed Toronto Marriott City Centre Hotel, you will play a pivotal role in ensuring exceptional guest experiences through efficient and effective housekeeping operations.
Salary and BenefitsThe successful candidate will be compensated with a competitive annual salary of $55,000. In addition to this, we offer an array of benefits, including extended health care, dental care, employee assistance program, on-site gym, paid time off, RRSP match, tuition reimbursement, vision care, and wellness program.
Job Responsibilities- Assign and manage tasks for Room Attendants and Housepersons to guarantee seamless room preparation and maintenance.
- Conduct daily inspections of rooms and public areas to ensure they meet the highest standards of cleanliness and hospitality.
- Provide regular feedback and coaching to Room Attendants to enhance their performance and efficiency.
- Collaborate closely with the front desk and maintenance teams to resolve any issues promptly and effectively.
- Handle guest requests and concerns with professionalism and courtesy, providing timely resolutions to maintain high levels of satisfaction.
- Maintain accurate records, including lost and found items, maintenance requests, and linen control.
- Assist with scheduling and linen management to optimize operational efficiency.
To succeed in this role, you must possess:
- A high school diploma or equivalent education.
- A minimum of two years of experience in housekeeping, preferably in a supervisory capacity.
- Excellent communication and computer skills, with proficiency in Microsoft Office.
- Attention to detail and ability to work independently, with a flexible schedule that includes weekends and evenings.
- Lawful entitlement to work in Canada.
We are an equal opportunity employer committed to fostering a positive and inclusive workplace. Our hotel is owned and operated by Larco Enterprises, an independent franchisee, and we value diversity and promote a culture of respect and inclusivity.
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