Housekeeping Operations Manager

2 days ago


Toronto, Ontario, Canada The Hazelton Hotel Full time
About The Role

We are seeking an experienced Housekeeping Operations Manager to join our team at The Hazelton Hotel. As a key member of our hotel operations, you will be responsible for ensuring the highest level of cleanliness and maintenance in our guest rooms and public spaces.

Key Responsibilities
  • Manage daily housekeeping functions to ensure exceptional guest satisfaction and exceed expectations;
  • Supervise and coach departmental colleagues to maintain high standards of cleanliness and efficiency;
  • Develop and implement effective inspection programs to identify areas for improvement;
  • Collaborate with directors and managers to establish policies and procedures that promote excellence in housekeeping operations;
  • Oversee inventory management to optimize linen and supply levels;
  • Analyze performance data to inform strategic decisions and drive business growth;
Requirements

To succeed in this role, you will need:

  • A minimum of 3 years of experience in a housekeeping management capacity;
  • Strong computer literacy with MS Word/Excel and PMS systems;
  • Knowledge of hotel services and facilities, specifically housekeeping operations;
  • Excellent communication and leadership skills;
  • A bachelor's degree in hospitality or a related field is preferred;
Compensation

The estimated salary for this position is $65,000 - $80,000 per year, depending on experience and qualifications.



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