Housekeeping Operations Manager

4 days ago


Toronto, Ontario, Canada Marriott Full time
  • Job Summary:

    As a key member of our housekeeping team, the Director of Housekeeping will be responsible for overseeing the daily operations of our housekeeping department. This includes managing staff, maintaining high standards of cleanliness, and ensuring that all guest rooms and public areas meet our rigorous quality standards.
  • Key Responsibilities:

    • Manage housekeeping staff to ensure excellent guest service and high-quality rooms
    • Conduct regular inspections to identify areas for improvement and implement corrective actions
    • Develop and implement effective cleaning procedures to maintain high standards of cleanliness
    • Collaborate with other departments to ensure seamless operations and excellent guest experience
    • Analyze and address any issues related to guest satisfaction and employee engagement
  • Requirements:

    • 3+ years of experience in housekeeping or a related field
    • High school diploma or equivalent required; degree in hospitality or a related field preferred
    • Excellent communication and leadership skills
    • Ability to work effectively in a fast-paced environment
    • Strong problem-solving and analytical skills


Why Work with Us?

At Marriott, we're committed to providing exceptional guest experiences and fostering a culture of inclusivity and respect. As a member of our team, you'll have the opportunity to work with a diverse group of professionals, develop your skills, and grow your career in a dynamic and supportive environment.

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