Executive Housekeeping Manager

5 days ago


Toronto, Ontario, Canada The Hazelton Hotel Full time
Job Summary

We are seeking an experienced Executive Housekeeping Manager to join our team at The Hazelton Hotel. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of the housekeeping team and ensuring that all guest rooms and public areas are maintained to the highest standards.

About the Role

  • Manage and supervise the housekeeping team, ensuring that all staff members are performing their duties efficiently and effectively.
  • Develop and implement effective cleaning schedules and protocols to ensure that all guest rooms and public areas are clean and well-maintained.
  • Conduct regular inspections of guest rooms and public areas to identify areas for improvement and implement corrective action as needed.
  • Ensure that all housekeeping equipment and supplies are in good working order and that inventory levels are maintained at optimal levels.
  • Collaborate with other departments, such as Front Office and Maintenance, to ensure that all guests have a positive experience.
  • Monitor and report on key performance indicators (KPIs) such as guest satisfaction, cleanliness scores, and employee engagement.
  • Recruit, train, and develop housekeeping staff to ensure that they have the skills and knowledge necessary to perform their jobs effectively.
  • Communicate effectively with colleagues and management to ensure that housekeeping needs are met and that goals are achieved.

Requirements

  • 3+ years of experience in a housekeeping management role in a hotel or hospitality environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to identify and resolve issues quickly and effectively.
  • Knowledge of cleaning protocols, procedures, and best practices.
  • Ability to work independently and as part of a team, with flexibility to work varying shifts, including evenings, weekends, and holidays.

What We Offer

  • A competitive salary range of $80,000 - $110,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous bonus structure, based on individual and team performance.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • The chance to work with a dynamic and passionate team, dedicated to delivering exceptional service and experiences to our guests.

About Us

The Hazelton Hotel is a boutique hotel located in [location]. We pride ourselves on providing exceptional service and experiences to our guests, and we are committed to creating a welcoming and inclusive environment for all.



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