Front Desk Coordinator

3 days ago

Québec, Quebec, Canada Victoria Park Medispa Full time
Front Desk Coordinator Job Description

Victoria Park Medispa is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team in Midland. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing client inquiries, and ensuring seamless communication between clients and our medical team.

Key Responsibilities:
  • Greet clients on the phone and in-person, providing a warm and welcoming experience
  • Book and guide clients through inquiries surrounding various medical esthetics treatments
  • Handle patient visits, checkouts, and re-bookings with accuracy and efficiency
  • Process medical invoices and billing with attention to detail
  • Provide administrative support to physicians and operations manager as needed
  • Assist with special projects and ensure physicians and technicians schedules are optimized
  • Direct requests appropriately, providing accurate information and resolving client concerns
Requirements:
  • Experience working in a clinic or hospital setting as an Administrative Assistant, Medical Coordinator, or Executive Assistant
  • Sales ability combined with the capacity to build relationships over the phone and in-person
  • Strong attention to detail and critical thinking skills
  • Superior communication skills and ability to provide excellent customer support
  • Outstanding organizational skills and judgment
  • Ability to accurately follow directions with limited supervision
  • Flexibility in your schedule and strong computer literacy
  • A background in aesthetics and wellness is considered a strong asset

We offer a competitive salary, discounts on services and products, and opportunities for training and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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