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Hotel Front Desk Supervisor
2 months ago
Monsieur Jean - L'Hôtel Particulier is seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for coordinating and supervising the front desk team to ensure seamless guest experiences.
Key Responsibilities- Coordinating Front Desk Activities: Oversee the daily operations of the front desk, ensuring efficient check-in and check-out processes, and resolving any guest complaints or issues.
- Supervising Front Desk Staff: Lead and motivate a team of front desk staff, providing guidance and support to ensure excellent customer service and adherence to hotel policies.
- Establishing Work Schedules and Procedures: Develop and implement effective work schedules and procedures to ensure the smooth operation of the front desk.
- Performing Administrative Tasks: Handle administrative tasks such as managing guest records, processing payments, and responding to guest inquiries.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Experience: 2 years to less than 3 years of experience in a similar role, or equivalent experience.
- Language: Fluency in French is required.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Work Environment: A collaborative and dynamic work environment.
