Retail Account Director

7 days ago

Kitchener, Ontario, Canada Société Financière Manuvie Full time
About the Role

The National Director of Retail Accounts is a key leadership position responsible for driving the success of our retail accounts strategy. As a member of the leadership team, you will be accountable for helping to drive our leadership, performance management, and employee engagement initiatives.

Key Responsibilities
  • Manage and oversee components of our retail account strategy, ensuring alignment with business objectives.
  • Effective management and coordination of the marketing allowance program, driving revenue growth and customer satisfaction.
  • Provide key support to Regional Vice Presidents (RVPs) on retail account issues, ensuring seamless execution and issue resolution.
  • Be responsive to field readiness, as it applies to retail accounts, ensuring timely and effective support.
Strategic Initiatives
  • Develop, execute, and implement strategies to help the Insurance Sales team drive forward key initiatives with our retail accounts, enhancing customer relationships and driving business growth.
  • Coordinate National firm events, such as HUB days, IDC University, and Insurance Specialist meetings, fostering collaboration and knowledge sharing.
  • Deliver national distributor and back-office training, ensuring consistent and effective execution of business strategies.
  • Assist with the development of creative communications strategies focused on the Sales teams of our distributors, driving engagement and results.
Account Management
  • Dedicated account leadership for a selected number of firms, providing tailored support and guidance to drive business success.
  • Think strategically, with a curiosity to discover ways to use agile approaches and enable business outcomes.
Requirements
  • Proven budget and business planning experience, with a strong understanding of financial products, including investments, banking solutions, group pension, and group benefit products.
  • Excellent influencing, training, and coaching skills, with the ability to build strong relationships with stakeholders.
  • Strong Excel and PowerPoint skills, with the ability to analyze data and present insights effectively.
  • Demonstrated ability to be flexible and exercise judgment in a changing environment, with a focus on delivering results.
  • Detail and planning orientation required, with a strong ability to prioritize tasks and manage multiple projects.
About Us

Société Financière Manuvie is a leading financial services company, committed to delivering exceptional results and making a positive impact on our customers' lives. We offer a dynamic and inclusive work environment, with opportunities for growth and development.

We are committed to fostering a culture of diversity, equity, and inclusion, where everyone thrives. Our company values innovation, collaboration, and customer-centricity, and we are seeking a talented individual to join our team as a National Director of Retail Accounts.

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