Claims Consultant, Surety

4 days ago


Toronto, Ontario, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're seeking a skilled Claims Consultant, Surety - Bond Specialist to join our team. This role offers an exciting opportunity for a professional with a strong background in surety claims to take their career to the next level.

About the Role

The Claims Consultant, Surety - Bond Specialist will work closely with our high-performing team of Specialty Lines Claims professionals to manage and handle complex surety claims. As a key member of this team, you will be responsible for overseeing and handling claims on surety bonds, assessing coverage, liability, quantum, and recovery of loss activities, and completing bonded obligations.

You will also maintain relationships and synergy with Surety Underwriting, provide client support on moderately complex claims-related matters, and work closely with your Manager to develop and recommend strategies for the file handling and resolution of claims.

This is an excellent opportunity for a motivated and experienced professional to bring their skills and expertise to a dynamic and rewarding environment.

Key Responsibilities
  • Oversee and handle complex claims on surety bonds, including assessing coverage, liability, quantum, and recovery of loss activities, and completing bonded obligations.
  • Maintain relationships and synergy with Surety Underwriting, providing client support on moderately complex claims-related matters.
  • Work closely with your Manager to develop and recommend strategies for the file handling and resolution of claims.
  • Provide coaching to file handlers working on specific exposures related to complex defaults.
  • Follow industry trends and collaborate with the Management team to develop strategies to proactively manage those trends.
  • Navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
  • Demonstrate strong negotiating and problem-solving skills, following through to execution and resolution of a claim.
  • Manage internal and external resources such as legal counsel and consultants retained for claims handling assistance and apply expense mitigation for same.
  • Assist management with driving changes as needed and help strategize initiatives for the department as they arise.
  • Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business, ensuring smooth relationships and delivering a second-to-none experience driven from our core values.
What You Bring to the Table
  • A Legal degree is an asset.
  • A minimum of 5-10 years of surety claim experience.
  • Management, coaching, and mentoring experience is an asset.
  • A positive attitude while adapting to changing priorities and taking ownership of work.
  • The ability to adapt to a constantly changing environment and drive changes as needed.
  • A self-starter with the ability to work independently under minimal supervision.
  • Excellent analytical and decision-making skills with attention to detail.
  • A high level of accountability, integrity, and confidentiality.
  • Flexibility with travel, as required.
What We Offer

We offer a competitive salary of $85,000 - $115,000 per year, depending on experience, as well as a comprehensive benefits package, including health and dental insurance, a pension plan, and flexible work arrangements.

We also offer opportunities for professional growth and development, a dynamic workplace learning ecosystem, inclusive employee-led networks, and a Community Impact program that supports our employees' passion for giving back to the community.



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