Global Head of Courier Pay Optimization
3 weeks ago
Job Summary
As the Global Head of Courier Pay Optimization, you will play a key role in developing and implementing a global approach to courier pay for our independent contractor delivery model. You will be responsible for leading the development of short-term tactical changes and long-term pay strategy, working closely with our global functions, including local delivery ops, product, and data science teams.
Key Responsibilities
- Lead the development of global courier pay optimization opportunities through new analytical tools and experimentation
- Take ownership of global pay analysis methods and industry trends review, utilizing insights to identify and pursue new opportunities and solutions
- Develop techniques for compiling, preparing, and presenting data by which Courier Pay practices can be evaluated and meaningful comparisons made
- Apply statistical modelling methods to identify the potential impact of courier pay strategies on profitability and assess the impact upon implementation
- Collaborate with product and tech teams to establish and execute a roadmap to enhance our courier pay tech capabilities and functionalities
- Collaborate with Regional Directors and global functions to align on vision and strategy, securing buy-in and engagement to investment
- Provide updates and share progress and impact with the senior management team
- Develop and guide a high-performing team
Requirements
- Strong awareness of pricing models, including demand and price elasticity and how they impact revenue and profitability
- Experience with pricing tools and software, such as Tableau, Excel, R, or Python
- Familiarity with A/B testing, experimental design, and statistical analysis
- Excellent communication and presentation techniques, with the aptitude to communicate intricate pricing strategies and analysis to both technical and non-technical stakeholders
- Strong logical and solution-finding familiarity, with the knowledge of how to use data to identify optimisation opportunities and develop actionable insights
- Experience working collaboratively with cross-functional teams, such as product, tech, and finance
- Able to adapt to a dynamic and ambiguous environment where priorities can change and new business obstacles arise
- Pragmatic and 'hands-on' mentality
- Strong people innovator with the aptitude to motivate and develop talent
About Us
At SkipTheDishes, we're committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.
We're proud to be an Equal Opportunity employer and welcome applications from individuals of all backgrounds and perspectives.
Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.
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