Customer Service Representative with MS Office Expertise

2 days ago


St John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time
About Kento Windows & Doors

Kento Windows & Doors is a reputable organization seeking a highly skilled customer service agent to join our team.

Job Summary

We are looking for an experienced Customer Service Representative who possesses excellent communication skills, knowledge of MS Office applications, and the ability to work in a fast-paced environment. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities:
  • Providing top-notch customer service via phone, email, and in-person interactions
  • Resolving customer complaints and concerns in a professional and timely manner
  • Promoting our products and services to customers, highlighting their features and benefits
Requirements:
  • Bachelor's degree or equivalent experience in a related field
  • 1-2 years of experience in a customer-facing role, preferably in sales or customer service
  • Excellent communication and interpersonal skills
  • Demonstrated expertise in MS Office applications, including Excel, Word, and PowerPoint
  • Able to work independently and as part of a team
Benefits:
  • Competitive salary: $45,000 - $55,000 per annum
  • Ongoing training and development opportunities
  • Healthcare plan, dental plan, and other employee benefits
Work Environment:

This is a full-time position that requires working on-site at our office location. We do not offer remote work options.

Please note that we are committed to equality and diversity in the workplace. All qualified candidates are encouraged to apply.



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