IT Support Specialist

4 weeks ago


Toronto, Ontario, Canada VTech IT Solution Full time

Job Title: IT Support Specialist

Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at VTech IT Solution. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues related to computer hardware, software, and networking
  • Install, configure, and maintain computer systems and software
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other teams to resolve complex technical issues

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 1-2 years of experience in IT support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

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