Healthcare Support Specialist

4 weeks ago


Toronto, Ontario, Canada Home and Community Care Support Services Full time

Job Summary

We are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a Healthcare Support Specialist, you will provide administrative support to our healthcare team, ensuring that patients receive prompt and effective customer service.

Key Responsibilities

  • Provide administrative support services to healthcare coordinators
  • Process new referrals, orders for services, supplies, and equipment
  • Process and manage confidential patient records
  • Enter, update, and maintain patient data in our electronic database
  • Answer telephone inquiries from patients, families, and service providers, and refer callers as appropriate
  • Provide backup support to other positions as required

Requirements

  • A college diploma in healthcare or a related field
  • 2+ years of related office experience
  • Accurate keyboarding and data-entry skills
  • Proficient with database software, MS Word, and Excel
  • Excellent organizational skills and ability to work with minimal supervision
  • Advanced multi-tasking skills and ability to meet performance and service goals
  • Exceptional interpersonal skills and ability to work as part of a team
  • Excellent oral and written communication skills
  • Flexibility to work a schedule that includes days, evenings, and weekends

What We Offer

  • Attractive comprehensive compensation packages and benefits
  • Valuable development opportunities
  • Membership in a world-class defined benefit pension plan

About Us

We are Home and Community Care Support Services, a leading provider of healthcare services in Ontario. We are committed to delivering responsive, accessible, integrated, and patient-centered care to our communities.



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