IT Support Specialist

3 weeks ago


Toronto, Ontario, Canada VTech IT Solution Full time

We are seeking a skilled IT Support Specialist to join our team at VTech IT Solution. The ideal candidate will have a strong background in information technology and excellent problem-solving skills.

Key Responsibilities
  • Provide technical support to users experiencing difficulties with computer systems and software
  • Consult user guides, technical manuals, and other documents to research and implement solutions
  • Collaborate with other technical support analysts to maintain a problems and solutions log
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
Requirements
  • Bachelor's degree in Computer Science or related field
  • 1 year to less than 2 years of experience in IT support
  • Excellent communication and problem-solving skills
Work Environment

The successful candidate will work in a private company, corporation, or industry setting, providing technical support to users in response to identified difficulties.


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