Service Design Specialist Level 1 Position

5 days ago

Victoria, British Columbia, Canada Capleo Global Full time

{"h3": "Service Design Specialist Level 1 Opportunity", "p": "At Capleo Global, we are seeking a talented Service Design Specialist Level 1 to contribute to our innovative projects and help shape the future of digital public services. As a key member of our team, you will be responsible for leading multi-discipline teams in business transformation initiatives to align cross-government and/or cross-sector programs and services with our citizen-focused, evidence-based approach for web and service design.", "ul": [{"li": "Create a digital service strategy and a plan to deliver on the strategy to digitally modernize the WorkBC Program from the \"as-is\" structure to the \"to-be\" state."}, {"li": "Address the Ministry\u2019s executive, including ADMs and Executive Directors, as a compelling and persuasive presenter."}, {"li": "Provide mentoring on service design approaches and methodologies to team members during projects; may provide formal user experience/service design training and develop appropriate training materials."}, {"li": "Demonstrate a superior level of experience, knowledge, and skills in all five Service Design areas of User Design Research, Information Architecture, Content Development, Prototyping, and Strategic Planning."}], "h3": "Background", "p": "ELMSD is responsible for the Province\u2019s WorkBC employment services program. The program\u2019s mandate is to provide high-quality employment services and supports needed to meet the future demands of a skilled workforce and fill millions of jobs over the next decade. These services include support for Indigenous people, women, people of color, people with disabilities, and other underrepresented groups to participate in the labor market and help fill labor market needs.", "ul": [{"li": "Lead multi-discipline teams in business transformation initiatives to align Ministry-specific programs and services with our citizen-focused, evidence-based approach for web and service design."}, {"li": "Create a digital service strategy and a plan to deliver on the strategy to digitally modernize the WorkBC Program from the \"as-is\" structure to the \"to-be\" state."}, {"li": "Address the Ministry\u2019s executive, including ADMs and Executive Directors, as a compelling and persuasive presenter."}, {"li": "Provide mentoring on service design approaches and methodologies to team members during projects; may provide formal user experience/service design training and develop appropriate training materials."}], "h3": "Required Skills and Experience", "ul": [{"li": "Leads multi-discipline teams in business transformation initiatives to align cross-government and/or cross-sector programs and services to ensure the web is best utilized as a platform for service delivery using our citizen-focused, evidence-based approach for web and service design."}, {"li": "Creates the service strategy and a plan to deliver on the strategy to transform a program from the \"as-is\" structure to the \"to-be\" structure."}, {"li": "Addresses the organization\u2019s executive, including ADMs and Executive Directors, as a compelling and persuasive presenter."}, {"li": "Provides advice, recommendations, and options; effectively communicates and obtains buy-in of a service strategy and user experience approaches with executives and senior management."}, {"li": "Demonstrates a minimum of 10 years of experience, knowledge, and skills in all five service areas of Design Research, Information Architecture, Content Development, Prototyping, and Strategic Planning."}], "h3": "Additional Skills and Experience", "ul": [{"li": "Ability to be the primary liaison with senior managers of the WorkBC program."}, {"li": "Demonstrated knowledge and experience in applying gamification service design frameworks."}, {"li": "A minimum of five years of experience in the last ten years delivering public sector service design projects, of which three years must include citizen-facing digital products."}]

  • Service Design Specialist Level 1

    2 weeks ago

    Victoria, British Columbia, Canada Capleo Global Full time

    Job Description**Job Title:** Service Design Specialist Level 1**Job Summary:** We are seeking a highly skilled Service Design Specialist Level 1 to join our team at Capleo Global. The successful candidate will be responsible for leading business transformation initiatives, creating digital service strategies, and mentoring team members in service design...

  • Service Design Specialist Level 1

    2 weeks ago

    Victoria, British Columbia, Canada Capleo Global Full time

    Job Description**Job Title:** Service Design Specialist Level 1**Job Summary:** We are seeking a highly skilled Service Design Specialist Level 1 to join our team at Capleo Global. The successful candidate will be responsible for leading business transformation initiatives, creating digital service strategies, and mentoring team members in service design...

  • Service Design Strategist

    2 weeks ago

    Victoria, British Columbia, Canada RAPS Consulting Inc Full time

    Job Description:• Leverages expertise in service design to lead cross-functional teams in business transformation initiatives, aligning programs and services with the company's citizen-focused approach for web and service design.• Develops and implements a Service Strategy and plan to transform the business from its current structure to a future-state...

  • Service Design Strategist

    2 weeks ago

    Victoria, British Columbia, Canada RAPS Consulting Inc Full time

    Job Description:• Leverages expertise in service design to lead cross-functional teams in business transformation initiatives, aligning programs and services with the company's citizen-focused approach for web and service design.• Develops and implements a Service Strategy and plan to transform the business from its current structure to a future-state...

  • Service Design Strategist

    2 weeks ago

    Victoria, British Columbia, Canada V-Soft Consulting Group, Inc. Full time

    Job Title: Service Design SpecialistJob Summary:V-Soft Consulting Group, Inc. is seeking a highly skilled Service Design Specialist to lead business transformation initiatives and drive digital service design. As a key member of our team, you will be responsible for aligning cross-government and cross-sector programs and services to leverage the web as a...

  • Service Design Strategist

    2 weeks ago

    Victoria, British Columbia, Canada V-Soft Consulting Group, Inc. Full time

    Job Title: Service Design SpecialistJob Summary:V-Soft Consulting Group, Inc. is seeking a highly skilled Service Design Specialist to lead business transformation initiatives and drive digital service design. As a key member of our team, you will be responsible for aligning cross-government and cross-sector programs and services to leverage the web as a...

  • Service Design Strategist

    4 weeks ago

    Victoria, British Columbia, Canada Capleo Global LLC Full time

    Capleo Global LLC is seeking a highly experienced and passionate Service Design Specialist to join our team. This role will play a pivotal part in shaping the future of our organization by leading the development and implementation of innovative service design strategies. As a Service Design Specialist, you will be responsible for crafting a comprehensive...

  • Child Development Specialist

    1 week ago

    Victoria, British Columbia, Canada Next Level Childcare Society Full time

    Join our team at Next Level Childcare Society as a Child Development Specialist. We are seeking a dedicated and passionate individual to lead our early childhood education programs. As a Child Development Specialist, you will be responsible for developing and implementing child-care programs that support the physical, cognitive, emotional, and social...

  • IT Management Consultant Level 1

    2 weeks ago

    Victoria, British Columbia, Canada Global Pharma Tek Full time

    Job DescriptionJob Title: IT Management Consultant Level 1Job Summary:Global Pharma Tek is seeking an experienced IT Management Consultant to join our team. The successful candidate will have a proven track record of leading multi-discipline teams in strategic initiatives to improve organizational performance.Key Responsibilities:Lead cross-functional teams...

  • IT Management Consultant Level 1

    2 weeks ago

    Victoria, British Columbia, Canada Global Pharma Tek Full time

    Job DescriptionJob Title: IT Management Consultant Level 1Job Summary:Global Pharma Tek is seeking an experienced IT Management Consultant to join our team. The successful candidate will have a proven track record of leading multi-discipline teams in strategic initiatives to improve organizational performance.Key Responsibilities:Lead cross-functional teams...

  • Early Childhood Educator

    2 weeks ago

    Victoria, British Columbia, Canada Next Level Childcare Society Full time

    Job SummaryWe are seeking a highly skilled and dedicated Early Childhood Educator to join our team at Next Level Childcare Society. As a Child Development Specialist, you will play a vital role in designing and implementing child-care programs that promote the physical, cognitive, emotional, and social development of children.Key ResponsibilitiesProgram...

  • Early Childhood Educator

    2 weeks ago

    Victoria, British Columbia, Canada Next Level Childcare Society Full time

    Job SummaryWe are seeking a highly skilled and dedicated Early Childhood Educator to join our team at Next Level Childcare Society. As a Child Development Specialist, you will play a vital role in designing and implementing child-care programs that promote the physical, cognitive, emotional, and social development of children.Key ResponsibilitiesProgram...

  • Child Development Specialist

    1 week ago

    Victoria, British Columbia, Canada Next Level Childcare Society Full time

    Join our team at Next Level Childcare Society as a Child Development Specialist. We are seeking a dedicated and passionate individual to lead our early childhood education programs. As a Child Development Specialist, you will be responsible for developing and implementing child-care programs that support the physical, cognitive, emotional, and social...

  • Child Development Specialist

    1 week ago

    Victoria, British Columbia, Canada Next Level Childcare Society Full time

    Join our team at Next Level Childcare Society as a Child Development Specialist. We are seeking a dedicated and passionate individual to lead our early childhood education programs. As a Child Development Specialist, you will be responsible for developing and implementing child-care programs that support the physical, cognitive, emotional, and social...

  • Child Development Specialist

    7 days ago

    Victoria, British Columbia, Canada Next Level Childcare Society Full time

    Join our team at Next Level Childcare Society as a Child Development Specialist. We are seeking a dedicated and passionate individual to lead our early childhood education programs. As a Child Development Specialist, you will be responsible for developing and implementing child-care programs that support the physical, cognitive, emotional, and social...

  • Child Development Specialist

    7 days ago

    Victoria, British Columbia, Canada Next Level Childcare Society Full time

    Join our team at Next Level Childcare Society as a Child Development Specialist. We are seeking a dedicated and passionate individual to lead our early childhood education programs. As a Child Development Specialist, you will be responsible for developing and implementing child-care programs that support the physical, cognitive, emotional, and social...

  • IT Management Consultant Level 1

    3 weeks ago

    Victoria, British Columbia, Canada Global Pharma Tek Full time

    Job DescriptionJob Title: IT Management Consultant Level 1Company: Global Pharma TekJob Type: Full-timeLocation: RemoteJob Category: IT & TechnologyJob Summary:We are seeking an experienced IT Management Consultant to join our team at Global Pharma Tek. The successful candidate will have a strong background in IT management and consulting, with a proven...

  • IT Management Consultant Level 1

    2 weeks ago

    Victoria, British Columbia, Canada Global Pharma Tek Full time

    Job DescriptionJob Title: IT Management Consultant Level 1Company: Global Pharma TekJob Type: Full-timeLocation: RemoteJob Category: IT & TechnologyJob Summary:We are seeking an experienced IT Management Consultant to join our team at Global Pharma Tek. The successful candidate will have a strong background in IT management and consulting, with a proven...

  • Service Design Strategist

    2 weeks ago

    Victoria, British Columbia, Canada Capleo Global LLC Full time

    **Job Summary**Capleo Global LLC is seeking a highly skilled Service Design Specialist to join our team. As a Service Design Specialist, you will be responsible for creating the Service Strategy and a plan to deliver on the Strategy to transform the business from the 'as-is' structure to the 'to-be' structure.**Key Responsibilities**Develop and implement...

  • Service Design Strategist

    3 weeks ago

    Victoria, British Columbia, Canada Capleo Global LLC Full time

    **Job Summary**Capleo Global LLC is seeking a highly skilled Service Design Specialist to join our team. As a Service Design Specialist, you will be responsible for creating the Service Strategy and a plan to deliver on the Strategy to transform the business from the 'as-is' structure to the 'to-be' structure.**Key Responsibilities**Develop and implement...