Financial Services Customer Service Representative
2 weeks ago
**About the Role**
We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in the financial services industry.
Key Responsibilities:
- Resolve customer complaints and issues in a timely and professional manner
- Respond to customer inquiries through various communication channels, including email and phone
- Identify customer needs and provide solutions to meet their expectations
- Work collaboratively with our team to deliver an exceptional customer experience
Requirements:
- Excellent communication skills in both French and English
- 1 year of customer service experience, preferably in the financial services industry
- Computer proficiency, particularly in Microsoft Office Suite
What We Offer:
- A competitive hourly rate of $20.00
- A permanent placement opportunity with our client
- A comprehensive benefit package
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment
Why Join Us:
- We value diversity and inclusivity in the workplace
- We are committed to providing a safe and accessible work environment
- We offer a range of employee benefits and perks
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