Financial Services Customer Service Representative

2 weeks ago


Montreal, Quebec, Canada CB Canada Full time

**About the Role**

We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in the financial services industry.

Key Responsibilities:

  • Resolve customer complaints and issues in a timely and professional manner
  • Respond to customer inquiries through various communication channels, including email and phone
  • Identify customer needs and provide solutions to meet their expectations
  • Work collaboratively with our team to deliver an exceptional customer experience

Requirements:

  • Excellent communication skills in both French and English
  • 1 year of customer service experience, preferably in the financial services industry
  • Computer proficiency, particularly in Microsoft Office Suite

What We Offer:

  • A competitive hourly rate of $20.00
  • A permanent placement opportunity with our client
  • A comprehensive benefit package
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment

Why Join Us:

  • We value diversity and inclusivity in the workplace
  • We are committed to providing a safe and accessible work environment
  • We offer a range of employee benefits and perks


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