Business Development Associate

3 days ago


Kitchener, Ontario, Canada Intellijoint Surgical Full time
About the Role

We are seeking a highly motivated and results-driven Business Development Associate to join our team at Intellijoint Surgical. As a key member of our sales organization, you will play a critical role in driving business expansion in Canada and supporting the growth of our innovative technology.

Key Responsibilities
  • Lead and/or manage complex selling activities involving multiple decision-makers and teams of buyers, generating leads, making sales calls, identifying decision-makers, influencing change in customers, and gaining/renewing hospital contract approvals.
  • Develop business plans, sales presentations, and track progress towards business objectives, demonstrating strategic, organized, and efficient approach.
  • Become technically proficient at all indications and provide surgical case coverage to uphold the safe and effective use of Intellijoint Surgical's technology during a new customer's adoption phase.
  • Support the achievement of revenue targets each quarter by expanding business with existing customers and converting new business, while ensuring the existing customer base is retained.
  • Transition customers to product usage independence, providing formal training sessions to surgeons, nurses, physician assistants, scrub techs, sterile processing associates, and other hospital staff, and coordinating with distributors and/or independent representatives to maintain clinical activities and establish transparent case reporting.
  • Establish and maintain communication with peers and sales management through Intellijoint's tracking and CRM tools, dedicating attention to the number of sales calls made, follow-up required, market/opportunity potential, and recommendations as to new sales, pricing, or promotional strategies.
  • Work collaboratively with Marketing and Research & Development to convey customer feedback and provide insights into new opportunities and/or programs for growth.
  • Maintain, track, and effectively deploy equipment and assets throughout the assigned area, guaranteeing product availability and accurate inventory, ensuring Intellijoint Surgical's products and offerings meet the highest quality standards.
Requirements
  • Relevant educational background in health sciences, life sciences, kinesiology, biomedical engineering, or related fields.
  • Previous sales, customer service, or retail experience is a desirable asset.
  • Experience working in a clinical setting, Operating Room, and/or cadaver lab environment is a highly desirable asset.
  • Able to understand and articulate the value of the company's products in both clinical and economic terms.
  • Strong emotional intelligence and ability to use a methodical approach to selling within unique hospital and surgical settings.
  • Able to navigate challenges, understand roadblocks, receive 'no' answers, and be adaptable in response.
  • Able to make thoughtful, independent decisions in fast-paced, high-stress situations.
  • Strong technical aptitude, including mental math and trigonometry.
  • A basic knowledge of anatomy is a highly desirable asset.
What We Offer
  • A dynamic and supportive work environment with a highly talented and driven team.
  • A competitive compensation package and opportunities for growth and professional development.
  • The chance to work with innovative products that can improve surgical outcomes and enhance patient's quality of life.
  • A flexible work schedule with occasional weekend and after-hours work, with travel in Southwestern Ontario and occasional overnight travel within Canada.


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