Wellness Program Support Specialist

4 weeks ago

Courtenay, British Columbia, Canada AVI Health and Community Services Full time

AVI Health & Community Services (AVI) is a comprehensive community-focused organization dedicated to providing services related to HIV, hepatitis C, and harm reduction across multiple locations. Our mission is to ensure equitable access to essential services for all individuals, emphasizing a harm reduction approach that recognizes clients as the primary experts in their own care.

At the heart of our operations is a commitment to fostering meaningful connections among clients, staff, and community partners. AVI offers a wide range of education, prevention, care, treatment, and support services tailored to the needs of residents across various regions.

POSITION OVERVIEW:

The Wellness Program Support Specialist plays a crucial role in delivering direct support services to individuals affected by HIV and/or hepatitis C. Under the guidance of management, this position employs a harm reduction framework to assist diverse service users both in office settings and within the community.

PRIMARY RESPONSIBILITIES:

  1. Engage actively with individuals at risk for or living with HIV/Hepatitis C, utilizing a collaborative and person-centered methodology.
  2. Conduct brief assessments and provide crisis intervention and counseling to address immediate needs, facilitating referrals to appropriate health and support services.
  3. Advocate for clients with various agencies to ensure they receive comprehensive support and information.
  4. Assist clients in navigating housing, medical, legal, and other support systems.
  5. Facilitate bi-monthly group sessions for targeted populations.
  6. Accompany clients to community appointments as needed.
  7. Distribute harm reduction supplies while offering education on safer substance use and sexual practices.
  8. Organize individual or group educational sessions, creating tailored materials to meet client needs.
  9. Provide testing information and referrals during outreach activities.
  10. Coordinate targeted testing initiatives for priority populations.
  11. Offer on-site supervision and support to service users.
  12. Collaborate with partner organizations to ensure a continuum of care.
  13. Support individuals who have experienced overdose, including access to Opiate Agonist Treatment (OAT) and other resources.
  14. Participate in community initiatives related to HIV/Hepatitis C.
  15. Engage in program planning, evaluation, and development as directed.
  16. Maintain confidential client records in both paper and electronic formats.
  17. Perform additional duties as assigned.

QUALIFICATIONS:

  • Diploma in health or social services or equivalent experience.
  • Minimum of two years of relevant experience.
  • Knowledge and experience in harm reduction principles.
  • Experience in direct service delivery and advocacy.
  • Valid driver's license and access to a vehicle.
  • Ability to engage respectfully with Indigenous communities.
  • Strong interpersonal skills and the ability to support a diverse clientele.
  • Experience in managing challenging interactions and crisis situations.
  • Excellent organizational and time management skills.

POSITION DETAILS:

  • Compensation: Competitive hourly rate with incremental increases based on tenure.
  • Schedule: Part-time, with specific weekday hours.
  • Employment Type: Contractual, subject to funding.
  • Benefits: Eligibility for health coverage and pension contributions after a specified period.
  • Additional Perks: Vacation pay, statutory holiday compensation, and sick leave benefits.

APPLICATION PROCESS:

Interested candidates are encouraged to submit their resume and cover letter. AVI is committed to fostering an inclusive workplace and encourages applications from individuals with diverse backgrounds.

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