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Positive Wellness Program Support Worker

2 months ago

Courtenay, British Columbia, Canada AVI Health and Community Services Full time
About the Role

AVI Health and Community Services is seeking a highly skilled and compassionate Positive Wellness Program Support Worker to join our team. As a key member of our community-based organization, you will play a vital role in providing integrated services to individuals living with HIV and/or hepatitis C.

Key Responsibilities
  • Provide direct services to persons living with HIV and/or Hepatitis C, using a harm reduction model to give care to a wide variety of service users at the office and in the community.
  • Use brief assessment, crisis response, and counseling skills to help meet immediate, basic needs and make appropriate referrals to other health and support services.
  • Advocate on behalf of clients with various Ministries and agencies to ensure clients receive maximum information and support.
  • Work with clients on issues such as housing, medical, legal, and other support agencies.
  • Bi-monthly group facilitation for identified priority populations.
  • Attend appointments with service users in the community.
  • Distribute harm reduction supplies and provide education and support regarding safer substance use and safer sex.
  • Conduct individual or group education sessions, and compile educational materials to meet clients' needs, as required.
  • Provide testing information, education, and referrals to clients both onsite and during outreach activities.
  • Coordinate targeted testing events for priority populations.
  • Provide onsite supervision and support to service users.
  • Work in collaboration with partner agencies to provide a continuum of services, including Positive Wellness Service providers.
  • Provide support and referral to people who have survived overdose(s), including Opiate Agonist Treatment (OAT) and other resources.
  • Participate in the regional STOP HIV Collaborative and other HIV/Hepatitis C community initiatives.
  • Engage in planning, evaluation, and program development as directed.
  • Maintain both paper and electronic confidential client files.
  • Perform other duties as assigned.
Requirements
  • Diploma in health or social services (Social Work, Psychology, Mental Health & Addictions Support Worker, etc.), or equivalent combination of education and work/lived experience.
  • A minimum of two years' relevant work experience.
  • Demonstrated skills, experience, and knowledge in the areas of harm reduction principles and practices.
  • Direct service delivery and advocacy experience with community-based and provincial support services and systems (financial aid, housing, healthcare, justice system, etc.).
  • Valid Class 5 BC Driver's License and access to vehicle to drive clients.
  • Able to respectfully engage and support Indigenous relationships, with a trauma-informed and decolonial lens.
  • Demonstrated ability to establish rapport, provide support, and advocate for a diverse range of clientele, including individuals who are actively using substances and living with significant health challenges.
  • Demonstrated empathic observer invested in respectful relationship-building.
  • Demonstrated skills, experience, and knowledge in the areas of harm reduction/health promotion practices, safer using practices, HIV/AIDS, Hepatitis C, poverty issues, mental health concerns, and substance use.
  • Demonstrated knowledge of social justice, health promotion, and public health approaches and models of social support and health care.
  • Understanding of the impact on individual health and well-being, as well as the considerations for service delivery related to systemic barriers associated with poverty, mental health, substance use, trauma, racism, ongoing colonialism, heterosexism, and gender discrimination.
  • Experience managing hostile interactions, utilizing non-violent communication, and using trauma-informed practice.
  • Demonstrated experience planning and developing workshops.
  • Strong public speaking and group facilitation skills.
  • Demonstrated time management and personal organization skills to effectively support a high volume of client work.
Skills and Abilities
  • Commitment to honor local indigenous communities and a dedication to lessening the ongoing impacts of colonial violence.
  • Committed to social justice, equity, anti-racism, and decolonization.
  • Excellent written and verbal communication and interpersonal skills, and demonstrated commitment to working within a collaborative team approach.
  • Ability to work independently and in cooperation with others.
  • Ability to operate related equipment.
  • Ability to organize and prioritize.
  • Ability to observe and recognize changes in clients.
  • Ability to establish and maintain rapport with clients and recognize changes in folks.
  • Ability to analyze and resolve issues through conflict resolution and crisis interventions skills.
  • Advocacy skills.
  • Leadership experience.
  • Ability to work with a diverse clientele facing significant structural vulnerability.
  • Strong interpersonal and communication skills.
  • Understanding of the psycho-social issues affecting people living with HIV and/or Hepatitis C.
  • Ability to carry out physical duties of position.
Position Details
  • Pay: $31.56/hour to start with stepped increases based on your seniority with AVI.
  • Hours and Schedule: Part-time, 22.5 hours/week, 8:30am to 4:30pm, 3 weekdays per week, Tuesday to Thursday.
  • Term: Position runs to March 31, 2025, subject to ongoing funding.
  • Location: AVI Courtenay Office and in the community as needed.
  • Union: AVI is a union environment under the Collective Agreement: HEABC & Health Services & Support Community Subsector Association and this role is a BCGEU union position.
  • Benefits: This position will be eligible for extended health, life, and AD&D coverage after 488 hours with AVI.
  • Pension: If you are already a member of the Municipal Pension Plan (MPP), you can continue with them at AVI immediately.
  • Other Perks: This position gets 6% vacation (equivalent to 3 weeks), receives Stat In Lieu payments of 4.6% on each paycheque, and has a Sick Bank of 6.9%.