Technical Support Specialist
15 hours ago
The Northgate Trading Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues.
Key Responsibilities:- Respond to user inquiries and provide timely and effective solutions to technical issues.
- Consult technical manuals, guides, and other resources to research and implement solutions to complex technical problems.
- Provide training and guidance to users on the use of computer systems, software, and other technology-related tools.
- Collaborate with other technical support analysts to resolve complex technical issues and improve overall system performance.
- Participate in the design and implementation of new technology solutions to improve business processes and efficiency.
- 1-2 years of experience in a technical support role.
- Strong knowledge of computer systems, software, and technology-related tools.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- High school diploma or equivalent required; college or CEGEP degree preferred.
The Northgate Trading Inc. is a dynamic and fast-paced environment that requires strong technical skills and excellent communication abilities. As a Technical Support Specialist, you will work in a team-oriented environment and be responsible for providing technical support to users across the organization.
Language:The primary language of work is English.
Hours of Work:30 hours per week.
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