Territory Support Specialist

4 weeks ago


Brossard, Quebec, Canada Hallmark Full time

Part-Time Territory Operations Assistant

Overview:

The role of the Part-Time Territory Operations Assistant is integral to the merchandising team, reporting directly to the Territory Manager. This position is focused on supporting the execution of product initiatives across designated accounts and collaborating with merchandising staff.

Key Responsibilities:

  • Provide training for both new and existing team members on merchandising standards and protocols.
  • Monitor and ensure that merchandising staff adhere to scheduled visits and allocated work hours to remain within budgetary constraints.
  • Assist in covering staffing gaps during employee absences, including vacations and sick leave.
  • Engage in shelf assessments, merchandising adjustments, relocations, and new store setups within assigned territories as necessary.
  • Exhibit flexibility to address store-related challenges to guarantee compliance with current priorities.

Communication Proficiencies:

  • Maintain regular communication with the Territory Manager and team members to stay updated on forthcoming programs and in-store activities.
  • Demonstrate strong communication abilities to comprehend, convey, and clarify job directives and expectations.
  • Work collaboratively with the Account Manager, representing Hallmark, to identify challenges, propose solutions, and keep the Territory Manager informed.
  • Foster and sustain professional relationships with merchandising staff and account managers.

Qualifications and Skills:

  • Completion of high school education.
  • Experience in retail is advantageous.
  • Capability to lift weights up to 50 pounds consistently.
  • Willingness to travel as required.
  • Effective verbal and written communication skills.
  • Basic proficiency in computer applications (e.g., Word, Excel).
  • Solid understanding of smartphone technology and proficient email management.


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