Retail Operations Supervisor

4 weeks ago


Port Dover, Ontario, Canada Circle K Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing the daily functions of the store, ensuring that all operations run smoothly and efficiently.

Key Responsibilities
  • Staff Management: Assign duties to sales personnel and supervise their activities to maintain high performance.
  • Recruitment and Training: Hire new employees and facilitate their training to ensure they are well-prepared for their roles.
  • Merchandise Returns: Authorize the return of products as necessary, ensuring customer satisfaction.
  • Reporting: Prepare detailed reports regarding sales performance, inventory management, and staffing issues.
  • Issue Resolution: Address and resolve any challenges that arise, including customer inquiries, complaints, and supply shortages.
  • Inventory Management: Organize and maintain stock levels to meet customer demand.
  • Work Scheduling: Plan and prepare employee work schedules to optimize store operations.
  • Supply Ordering: Order necessary supplies and manage inventory levels effectively.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year of relevant experience in a retail environment.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English is essential.
  • Work Hours: Full-time position requiring 35 hours of work per week.


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