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Retail Store Manager

2 months ago


Port Dover, Ontario, Canada Circle K Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Circle K. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of our store, providing exceptional customer service, and leading a team of sales workers to achieve sales targets.

Key Responsibilities
  • Leadership and Team Management: Supervise and co-ordinate the activities of sales workers, provide guidance and support to ensure they are meeting their sales targets and providing excellent customer service.
  • Store Operations: Assign sales workers to duties, authorize returns of merchandise, and maintain inventory levels to ensure the store is well-stocked and visually appealing.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that customers leave the store satisfied with their experience.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and drive sales growth.
  • Inventory Management: Organize and maintain inventory levels, including ordering supplies and managing stock levels to minimize waste and maximize sales.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a retail environment
  • Language: English
  • Work Hours: 35 hours per week