Technical Sales Representative
2 weeks ago
We are seeking a highly motivated and results-driven Technical Sales Specialist to join our team at Millennium 1 Solutions. As a Technical Sales Specialist, you will play a critical role in supporting our clients' suite of products and services, providing tailored solutions to meet their needs.
Key Responsibilities- Connect with customers across the country to understand their needs and provide customized solutions.
- Conduct outbound calls for customer retention, sales, and services, promoting and recommending our latest products and services.
- Manage call flows, provide first call resolution, and satisfy customer expectations.
- Strive to understand the customer's situation and recognize their needs while providing solutions.
- Create a need by educating customers on products and services and execute business strategy that meets or exceeds financial objectives.
- Meet key performance indicators and follow up with customers to ensure customer satisfaction and expand sales opportunities.
- Take accountability and resolve customer issues efficiently and effectively.
- Accurately resolve customer questions with a high level of professionalism and document customer interactions within the appropriate systems.
- Communicate effectively to customers regarding account information, products, pricing, promotions, and maintain a high level of competition and product knowledge.
- Maintain a high level of confidentiality and perform other job tasks as required.
- Experience in customer care, retention, inbound sales, or outbound sales is an asset.
- A flexible schedule, including evenings and weekends.
- An ability to build rapport with customers and navigate multiple computer systems.
- An ability to work in a target-driven environment and maintain a secure area to store company and customer-related information.
- Power outlets for both a PC and monitor, high-speed internet, and a physical space to store equipment.
We are a company committed to providing an environment free of unfair discrimination and harassment. We value diversity, equity, and inclusion and strive to create a workplace where everyone feels valued and respected. If you are a motivated and results-driven individual who is passionate about sales and customer success, we encourage you to apply for this exciting opportunity.
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