Residence Life Coordinator
1 week ago
Join the University of Waterloo team as a Residence Life Coordinator and play a key role in shaping the student experience within our residence communities.
Job SummaryThe Residence Life Coordinator is responsible for ensuring the effective delivery of the student experience within an assigned student residence(s). This position acts as an advisor and support to students living in residence, with a focus on their holistic development.
Key Responsibilities- Engage with students who present with personal and/or transitional challenges related to their integration into the residence community and University setting.
- Build rapport with students within case management portfolio and support them in connecting to on-campus and/or off-campus resources.
- Execute the administration of the conduct process across residences through appropriate application of residence policy and procedures.
- Facilitate student conduct processes and management of student issues, such as drug and alcohol infractions, roommate challenges, and behavioral issues.
- Facilitate educational conversations and issue appropriate restorative or educational sanctions, in accordance with the Case Management Strategy.
- Lead difficult conversations with students who experience challenges related to mental health, substance use, sexual violence, homesickness, isolation, academic stress, etc.
- Respond to various levels of human crisis, such as self-harm, thoughts of suicide, disclosure of sexual violence, anxiety attacks, etc.
- Maintain confidential records of students within case management portfolio using internal database.
- Collaborate with Case Support Coordinators to manage complex and critical student cases.
- Ensure the rights of individuals as well as the community are upheld through appropriate use of policy and regulation.
- Provide day-to-day guidance, direction, and oversight to 10-18 Residence Life Dons in the development of a positive residence community.
- Effectively supervise and support Residence Life Don Team Leaders by providing day-to-day guidance, direction, and oversight.
- Participate in and make decisions regarding the recruitment and training of student-staff positions.
- Provide leadership in student-staff meetings and communicate regularly with the Manager, Residence Life, with regard to student-staff and student concerns while upholding the confidentiality of the Department, staff, and students.
- Complete performance evaluations for direct reports and provide ongoing developmental feedback and coaching between evaluations.
- Support student-staff by redirecting individual and community actions or concerns towards restorative and educational initiatives that contribute to an atmosphere of accountability and responsibility.
- Role model visibility, availability, and approachability with all staff, student-staff, and students, which includes engaging in evening and weekend responsibilities with the community.
- Meet on a biweekly basis with student-staff and support the execution of weekly team meetings.
- Contribute to the delivery of Student Development and Residence Experience's (SDRX) programs and services so that students achieve priority developmental and educational outcomes.
- Establish and promote a safe and healthy community within their assigned residence area. This includes organizing and prioritizing effective management of student experience operations.
- Understand the needs of students in residence and ensure that programming facilitates community engagement across residence.
- Provide leadership to all student-staff as they create, execute, and evaluate intentional programs. Ensure Don programs support student needs and student diversity.
- Administer a community fund budget for the use of facilitating community building efforts for students and Dons. Submit expense reports for reconciliation purposes.
- Oversee the spending of Don community funds and ensure accuracy of their budget reconciliation as required (twice per term).
- Respond to and/or direct student inquiries in a timely manner. This includes forwarding maintenance concerns, facilitating room change requests, and providing referrals to additional campus resources.
- Participate in and contribute to an assigned portfolio, which involves planning, executing, and assessing its effectiveness in residence. Assume responsibility of additional portfolios as assigned by Manager, Residence Life.
- Prioritize consistency of program administration across all residence areas by collaborating and communicating with peers, direct reports, and Manager, Residence Life.
- Coordinate the development and delivery of bi-annual student-staff training.
- Remain knowledgeable and committed to student development theory and guiding principles within student affairs. Draw on these bodies of knowledge when coaching student-staff and students.
- Encourage, organize, and execute educational and developmental programs within residence to foster an atmosphere of personal development, academic enrichment, and community engagement.
- Support students and student-staff through their transition into the residence community and provide guidance and advisement to individuals for their own enrichment.
- Contribute to an atmosphere of team and personal development by leading and supporting team-based initiatives, engaging in team projects, and supporting peers' projects.
- Liaise with members of the department (Residence Services, Residence Learning, Residence Hospitality Experience, Maintenance & Security Services, Housing Occupancy & Marketing Services, and campus (Special Constable Services, Campus Wellness, Student Success Office, Office of Equity, Diversity, Inclusion & Anti-racism, Athletics, to facilitate the seamless execution of the student experience within residence.
- Provide support to Housing department during regular end of term and start of term operations, including end of term room checks, managing move-in or move-out student issues, and supporting with building lock down processes between terms.
- Bachelor's degree or equivalent education and experience.
- 1-3 years' experience in a full-time Student Affairs position, or equivalent.
- Experience supervising direct reports and managing difficult conversations.
- Experience training/mentoring student staff is required.
- Experience providing support to persons on matters related to mental health.
- Proven ability to work autonomously with limited supervision.
- Demonstrated ability to work in a team-based environment and prioritize consistency.
- Strong oral and written communication skills.
- Effective presentation and meeting facilitation skills.
- Excellent coaching and conflict management skills.
- Demonstrated ability to remain calm in crisis response and exercise sound judgement.
- Vulnerable Sector Check required.
- Emergency First Aid & CPR A required.
-
Residence Life Coordinator
3 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob Title: Residence Life CoordinatorJoin the University of Waterloo's Residence Life team as a Residence Life Coordinator, where you will play a key role in creating a positive and inclusive living environment for students. As a Residence Life Coordinator, you will be responsible for providing support and guidance to students, staff, and faculty to ensure a...
-
Residence Life Coordinator
3 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob Title: Residence Life CoordinatorJoin the University of Waterloo's Residence Life team as a Residence Life Coordinator, where you will play a key role in creating a positive and inclusive living environment for students. As a Residence Life Coordinator, you will be responsible for providing support and guidance to students, staff, and faculty to ensure a...
-
Residence Life Coordinator
1 week ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob Title: Residence Life CoordinatorWe are seeking a highly motivated and experienced Residence Life Coordinator to join our team at the University of Waterloo. As a key member of our Residence Life team, you will play a vital role in ensuring the effective delivery of the student experience within our residence communities.Key Responsibilities:Provide...
-
Residence Life Coordinator
1 week ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob Title: Residence Life CoordinatorWe are seeking a highly motivated and experienced Residence Life Coordinator to join our team at the University of Waterloo. As a key member of our Residence Life team, you will play a vital role in ensuring the effective delivery of the student experience within our residence communities.Key Responsibilities:Provide...
-
Residence Life Coordinator
2 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob Title: Residence Life CoordinatorJob Summary:The Residence Life Coordinator is a key member of the Residence Services team, responsible for ensuring the effective delivery of the student experience within assigned student residences. This role acts as an advisor and support to students living in residence, with a focus on their holistic development.Key...
-
Residence Life Coordinator
2 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob Title: Residence Life CoordinatorJob Summary:The Residence Life Coordinator is a key member of the Residence Services team, responsible for ensuring the effective delivery of the student experience within assigned student residences. This role acts as an advisor and support to students living in residence, with a focus on their holistic development.Key...
-
Residence Facility Coordinator
1 week ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob Title: Residence Facility CoordinatorWe are seeking a highly organized and detail-oriented Residence Facility Coordinator to join our team at the University of Waterloo. This is a temporary, full-time position that will be responsible for coordinating and prioritizing the daily operation of a residence facility.Key Responsibilities:Provide initial...
-
Residence Facility Coordinator
1 week ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob Title: Residence Facility CoordinatorWe are seeking a highly organized and detail-oriented Residence Facility Coordinator to join our team at the University of Waterloo. This is a temporary, full-time position that will be responsible for coordinating and prioritizing the daily operation of a residence facility.Key Responsibilities:Provide initial...
-
Residence Facility Coordinator
5 days ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesFirst point of contact for facility and security issues, including safety and...
-
Residence Facility Coordinator
6 days ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesFirst point of contact for facility and security issues, including safety and...
-
Residence Facility Coordinator
17 hours ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within the University of Waterloo's Residences department. This position is responsible for coordinating and prioritizing facility and security-related issues, ensuring timely and efficient responses to work orders, and collaborating with stakeholders to resolve issues.Key ResponsibilitiesEvaluate...
-
Residence Facility Coordinator
10 hours ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within the University of Waterloo's Residences department. This position is responsible for coordinating and prioritizing facility and security-related issues, ensuring timely and efficient responses to work orders, and collaborating with stakeholders to resolve issues.Key ResponsibilitiesEvaluate...
-
Residence Facility Coordinator
1 week ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of work orders, ensuring timely and efficient resolution of issues.Key ResponsibilitiesFirst point of contact for facility and security issues, including...
-
Residence Facility Coordinator
1 week ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of work orders, ensuring timely and efficient resolution of issues.Key ResponsibilitiesFirst point of contact for facility and security issues, including...
-
Residence Facility Coordinator
2 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesEvaluation and AssessmentFirst point of contact for facility and security issues,...
-
Residence Facility Coordinator
2 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesEvaluation and AssessmentFirst point of contact for facility and security issues,...
-
Residence Facility Coordinator
2 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of work orders, ensuring timely and efficient resolution of issues.Key ResponsibilitiesEvaluation and AssessmentFirst point of contact for facility issues,...
-
Residence Facility Coordinator
2 weeks ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of work orders, ensuring timely and efficient resolution of issues.Key ResponsibilitiesEvaluation and AssessmentFirst point of contact for facility issues,...
-
Residence Facility Coordinator
1 week ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesEvaluation and AssessmentFirst point of contact for facility and security issues,...
-
Residence Facility Coordinator
1 week ago
Waterloo, Ontario, Canada University of Waterloo Full timeJob SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesEvaluation and AssessmentFirst point of contact for facility and security issues,...
