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Client Success Marketing Manager

2 months ago

Oakville, Ontario, Canada Produktiv Agency Full time

Drive Innovation and Strategy
Join a dynamic team where you will lead transformation and influence strategic direction. As a Client Success Marketing Manager, you will play a pivotal role in fostering innovation and growth for our clients. Your responsibilities will include cultivating robust relationships with clients, overseeing a creative team, and delivering exceptional digital solutions that surpass expectations.

Key Responsibilities

  • Account and Project Management (70%)
    • Oversee project timelines and budgets while collaborating with both clients and team members to ensure successful project delivery.
    • Facilitate marketing and branding workshops, effectively communicating insights and actionable next steps to all stakeholders.
    • Maintain transparency with clients and team regarding project budgets and schedules.
    • Identify challenges and provide solutions through effective problem-solving and consultation.
    • Coordinate internal tasks and communicate project status updates to leadership.
    • Manage a diverse team of freelance designers, copywriters, and creatives, offering guidance and constructive feedback to enhance their skills and output quality.
    • Identify talent gaps and collaborate with the People Ops Manager to develop ideal freelancer profiles tailored to project needs.
    • Lead the development and presentation of additional services post-project completion.
  • Marketing Strategy (30%)
    • Work closely with the internal team to design, manage, and execute comprehensive multi-channel marketing campaigns utilizing SEO, social media, inbound marketing, and email strategies to enhance customer acquisition.
    • Collaborate with both internal and external teams to strategize creative and communication approaches for website and branding initiatives.
    • Propose innovative inbound marketing campaign concepts.
    • Ensure all creative outputs align with client brand standards across various platforms.
    • Oversee the creation of marketing assets to ensure consistency with the overall marketing strategy.

Qualifications

  • Degree in Marketing or Business.
  • Minimum of 3 years of experience, preferably in an agency environment.
  • Proven project management skills are essential.
  • Self-motivated with excellent organizational and communication abilities, capable of navigating challenging situations calmly.
  • Familiarity with tools such as Slack, Google Meet, Google Analytics, and Google Suite.
  • Experience with platforms like Wordpress, Data Studio, SEMrush, Hubspot, and Mailchimp is advantageous.
  • Understanding of Inbound/Outbound Marketing principles is a plus.

Benefits at Produktiv Agency

  • Flexibility: Enjoy the opportunity to collaborate with teams both in-office and remotely.
  • Workspace: Access to a well-equipped workspace.
  • Compensation: Competitive base salary with commission opportunities.
  • Health & Wellness: Comprehensive health benefits tailored to individual needs.
  • Time Off: Generous vacation policy plus additional days off around holidays.
  • Diversity: Be part of a creative team with diverse backgrounds.
  • Travel Opportunities: Engage in trade shows and events.
  • Community Engagement: Participate in initiatives that support local businesses.
  • Career Development: Opportunities for professional growth and involvement in innovative projects.