Head of Strategic Initiatives and Reporting
3 weeks ago
Position Overview
Manulife is seeking a Head of Strategic Initiatives and Reporting to become a vital part of the Global Data Technology (GDT) team. The ideal candidate will possess strong analytical capabilities and a commitment to understanding how data technology is transforming Manulife. This role is perfect for individuals who thrive in dynamic environments, adapt swiftly, and can independently navigate intricate processes.
Reporting directly to the AVP of Strategy within the GDT team, you will collaborate with a progressive group of dedicated professionals who are focused on innovation, challenging existing norms, and shaping the future of our organization. This position will play a crucial role in achieving GDT's strategic goals and will be an integral member of the Global Data Strategy, Planning, and Business Management team.
Key Responsibilities:
- Facilitate the implementation of the Global Data strategy by providing clear insights into the progress of strategic objectives through various formats and forums.
- Enhance the end-to-end data delivery process (Moving Data Faster initiative) and offer valuable insights and recommendations.
- Lead a small offshore team to oversee the reporting and maintenance of data and metrics; collaborate with cross-functional teams to operationalize and sustain a comprehensive set of strategic and operational performance metrics that gauge the success of our transformation and delivery.
- Conduct data analysis and provide insights on key performance indicators to ensure alignment with our strategy and recommend subsequent actions.
- Develop essential management reports and perspectives on technology trends while promoting a top-tier data strategy.
- Assist in the learning and development initiatives for GDT team members by closely working with internal teams and external vendors.
- Revamp the GDT communications strategy and execution across teams, optimizing our communication processes using internal assets and leadership messaging for both internal and external stakeholders.
- Champion the design and execution of the Global Data people engagement strategy, including planning and implementing global town halls, off-site meetings, team-building workshops, and conferences.
Qualifications:
- 5-7 years of professional experience in strategy, operational models, process engineering, enterprise organizational change management, training, analytics transformations, and data management, complemented by a post-secondary degree or a Master's degree in Business, Engineering, Computer Science, or a related field.
- Strong understanding of contemporary data and cloud technologies (e.g., Azure, GCP, AWS).
- High proficiency in MS PowerPoint and Excel (required), with preferred experience in PowerBI and Co-Pilot.
- Advanced skills in Microsoft SharePoint and Viva Engage.
- Proven experience in integrating business and technology teams.
- Exceptional communication skills, both oral and written, with the ability to simplify complex technical concepts into business-focused language.
- Passionate about team development, including engagement, training, and professional growth.
- Advanced skills in data management, change management, project management (both agile and waterfall), and analytical capabilities for diverse tasks or projects.
- Experience collaborating with global team members across different regions.
- Up-to-date with emerging technologies such as Generative Artificial Intelligence and innovations in the data and analytics sector.
- Willingness to collaborate with teams in different time zones.
- An interest in supporting administrative and reporting tasks is advantageous.
Motivational Drivers:
- A strong focus on customer satisfaction, actively listening and responding to their needs.
- A visionary mindset, eager to explore innovative approaches that drive business outcomes.
- A collaborative spirit, enjoying teamwork and collective achievements.
- A sense of ownership, dedicated to building effective solutions that prioritize essential objectives.
- A commitment to integrity, consistently doing what is right and voicing concerns when necessary.
- A desire to foster a diverse and inclusive workplace, contributing to a supportive environment for all.
What We Offer:
- Competitive salary and comprehensive benefits packages.
- Opportunities for professional growth and development.
- A commitment to work-life balance and flexible work policies.
- A focus on career advancement within the organization.
- Access to professional development and leadership training.
Our Commitment:
- A values-driven culture that emphasizes our core principles in daily operations.
- Opportunities for continuous learning and career growth at every stage.
- A culture of innovation that encourages redefining the future of financial services.
- A dedication to Diversity, Equity, and Inclusion, fostering an environment where everyone can thrive.
- A commitment to Corporate Citizenship, ensuring our business benefits all stakeholders and positively impacts society and the environment.
About Manulife:
Manulife Financial Corporation is a prominent international financial services organization dedicated to helping individuals make informed decisions and improve their lives. With our global headquarters in Toronto, Canada, we operate under the Manulife brand in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We offer financial advice, insurance, and wealth management solutions for individuals, groups, and institutions. At the end of 2022, we employed over 40,000 individuals and served more than 34 million customers worldwide.
Equal Opportunity Employer:
At Manulife/John Hancock, we value diversity and strive to create an inclusive work environment that reflects the communities we serve. We are committed to fair recruitment, retention, and advancement practices, ensuring equal opportunities for all candidates.
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