Technical Trainer
1 month ago
Survalent is seeking a skilled Technical Trainer to join our Training team. As a key member of our team, you will play a crucial role in designing and delivering training programs for both internal teams and external clients.
This role involves creating engaging and effective training experiences that enable clients to maximize the benefits and functionality of our software products. You will work closely with our sales and support teams to ensure that our clients receive the best possible training and support.
Key Responsibilities:
- Design and deliver high-quality training programs for SCADA systems
- Develop and maintain training materials, including manuals, presentations, and hands-on exercises
- Assess trainees' understanding and provide feedback for improvement
- Stay up-to-date with the latest developments in SCADA technology and industry best practices
- Provide ongoing support and mentorship to trainees post-training
- Collaborate with cross-functional teams to ensure seamless training experiences
Requirements:
- Diploma/Certificate in Information Technology or related technical field
- Experience writing training manuals, user guides, and job aids for IT solutions
- Extensive experience with Microsoft products (Word, PowerPoint, etc.)
- Knowledge of Adobe LMS or similar platforms is an asset
- Knowledge of Adobe Captivate or similar application is an asset
- Knowledge of Survalent Software (SCADA Administration Level 1 and 2) is an asset
- Strong multi-tasking ability
- Excellent communication skills
- Fluency in English (speaking and writing)
About Us:
Survalent Technology Corporation is a leading provider of real-time smart grid management systems. We help utilities use operational data to increase reliability, efficiency, and customer service. Our proven and reliable SCADA, DMS, OMS, and SA solutions transform data into actionable intelligence.
We value a diverse workplace and strongly encourage women, people of all races, colors, creeds, ancestry, ethnic origins, sexual orientations, gender identities or expressions, ages, religions, national origins, citizenship status, disability, marital status, family status, and those with disabilities to apply. Survalent is an equal-opportunity employer and is committed to providing accommodation for persons with disabilities.
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