Bilingual Change Manager

2 weeks ago

Brampton, Canada MacDonald Dettwiler and Associates Inc. Full time

**Please note that this is a 1 year contract**

**The Company**:
Building the space between proven and possible, MDA Space (TSX:MDA) is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than 3,000 space experts in Canada, the US and the UK has the knowledge and know-how to turn an audacious customer vision into an achievable mission - bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries on the ground and in the stars to change the world for the better, we’ll take you there.

**Job Summary**:
The Bilingual Change Manager is responsible for planning, developing, and executing change management strategies and programs for business transformation and technology projects. The role works closely with Business Transformation, Business Lines, Information Technology, Human Resources and Corporate Communications to ensure that change management best practices are applied to the adoption of the new ways of working.

The Bilingual Change Manager is accountable for leading and implementing enterprise wide change management programs to drive adoption of new and evolving processes, business and technology solutions aligned with business strategy and defined outcomes. These change initiatives will range from developing strategies and tactical plans to leading and execute change programs and communications that encourage and enable employees to accept and embrace new ways of working, technologies and solutions.

**Main Responsibilities Change Management and Stakeholder Engagement**:

- Design and deliver change management strategies and plans to support a variety of change management projects across the organization
- Coach MDA change management practitioners in aligning to a standardized MDA strategy
- Engage stakeholders at all levels of the organization (e.g., Executive, Business Transformation, IT, HR, end users within management)
- Support best practice development to identify stakeholders and conduct impact assessments
- Contribute to the continuous refinement of the adoption strategy and plan, in line with identified adoption risks
- Create risk mitigation tactics to minimize resistance
- Design and lead change network groups (e.g., Change Champions and Super Users) to support end users adopt new ways of working in their business units
- Liaise with other key groups at MDA and externally (business lines and different functions.)
- Identify and assess people risks, end user readiness and user adoption
- Propose change management mitigation tactics to support end users based on readiness and adoption results

**Training and Performance Support**:

- Collaborate with appropriate business line or functional area to conduct training needs assessment, train the trainer, and end user training plan
- Support the development of relevant training material for impacted stakeholders (e.g., job aids, presentations, system simulations)
- Ensure that all communication and engagement activities align with the training strategy and plan

**Communications**:

- Working in collaboration with Corporate Communications:

- develop strategic communication plans to support end users
- draft communications and oversee review cycles and approvals
- distribute communications to internal audiences

**What You'll Do**:

- Become a trusted leader and partner for all aspects of Change Management, including Change Impact & Stakeholder Assessments, Communications and Training
- Support the identification, evolution and implementation of Change Management frameworks and methodologies, including process, methods, tools, guidelines, standards, and metrics
- Inspire Change Management improvement across teams

**What You'll Need**:

- Bachelor’s Degree in Organizational Behaviour, Management, Human Resources (HR) or similar field
- Bilingual (French / English) - able to speak and write
- Change Management Certification (PROSCI)
- Minimum of 7 years of proven experience leading large-scale cross functional process and change management initiatives in support of organizational strategic priorities.
- Designation or accreditation in Change Management is an asset
- Agile, Waterfall delivery, Facilitation, Coaching, Adult Learning certification an asset
- Excellent organizational, planning, analytical and problem-solving skills
- Excellent (verbal/written) skills in order to connect with both technical or business functional partners.
- Proactive customer service focus
- Highly collaborative with excellent interpersonal, negotiation, influence and conflict management skills.
- Proven experience in building and maintaining strong working relationship

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