Support Associate/Mailroom Coordinator

7 days ago

Oakville, Ontario, Canada 570 The Dominion of Canada General Full time

About Us

At 570 The Dominion of Canada General, we're committed to delivering exceptional service to our customers and communities. Our team is dedicated to making a positive impact, and we're looking for talented individuals to join us in this mission.

Job Summary

We're seeking a highly organized and detail-oriented Support Associate/Mailroom Coordinator to join our team. In this role, you'll play a critical part in ensuring the smooth operation of our business center, providing administrative, clerical, and facilities support.

Key Responsibilities

  • Manage mail pickup, sort, and delivery with precision and efficiency.
  • Coordinate work registration and distribution, ensuring timely and accurate processing.
  • Pull file requests and maintain central files, maintaining confidentiality and attention to detail.
  • Scan, distribute, and e-file documents with accuracy and speed.
  • Assemble and recreate policies, typing with precision and attention to detail.
  • Typing of cancellations, ID cards, and other documents with accuracy and speed.
  • Perform routine, non-complex data entry for policy changes, ensuring accuracy and attention to detail.
  • Coordinate photo inspections and central photocopy requests, ensuring timely and efficient processing.
  • Order supplies and coordinate equipment repair requests, maintaining a well-stocked and functional workspace.
  • Communicate effectively with team members, agents, and customers to obtain necessary information.
  • Operate mailroom equipment with ease and efficiency.
  • Print and distribute Daily Output, ensuring timely and accurate dissemination of information.

Requirements

  • High school diploma or equivalent required.
  • Customer Focus: Provide exceptional service to internal and external customers.
  • Teamwork: Collaborate effectively with team members to achieve common goals.
  • Resource Management: Manage resources efficiently, including time, materials, and equipment.
  • Typing and keyboard skills: Type accurately and efficiently, with a focus on speed and accuracy.
  • Fundamental knowledge of policy writing systems: Understand and apply policy writing principles and procedures.
  • General clerical skills: Possess basic clerical skills, including filing, scanning, and data entry.

What We Offer

  • Health Insurance: Comprehensive health insurance coverage for employees and their eligible family members.
  • Retirement: Travelers matches employee 401(k) contributions dollar-for-dollar up to 5% of eligible pay, with an annual maximum.
  • Paid Time Off: Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: Access to tools, discounts, and resources to support employee wellness and caregiving needs.
  • Volunteer Encouragement: Matching Gift and Volunteer Rewards program to support employee community involvement.

Employment Practices

Travelers is an equal opportunity employer, committed to recruiting, retaining, and developing diverse talent. We celebrate differences, promote belonging, and work together to deliver extraordinary results.

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