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Support Associate/Mailroom Coordinator
2 months ago
About Us
At Travelers, we're dedicated to delivering exceptional service to our customers and communities. Our commitment to excellence has earned us a reputation as one of the best property casualty insurers in the industry for over 160 years.
Job Summary
We're seeking a highly organized and detail-oriented Support Associate/Mailroom Coordinator to join our team. In this role, you'll play a critical part in ensuring the efficient operation of our Business Center by providing administrative, clerical, and facilities support.
Key Responsibilities
- Mail pickup, sort, and delivery
- Work registration and distribution
- Pull file requests and maintain central files
- Scanning, distribution, and e-filing
- Policy typing assembly and recreation
- Typing of cancellations, ID cards, etc.
- Routine, non-complex data entry for policy changes (cancellations and mortgagee changes)
- Coordinate photo inspections
- Coordinate central photocopy requests
- Order supplies and coordinate equipment repair requests
- Communicate with team members, agents, and customers to obtain necessary information
- Operation of mailroom equipment
- Printing and distribution of Daily Output
- Perform other duties as assigned
Requirements
- Customer Focus
- Teamwork
- Resource Management
- Typing and keyboard skills
- Fundamental knowledge of policy writing systems
- General clerical skills
What We Offer
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching, and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining, and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
