Customer Relations Specialist
4 weeks ago
As a key member of our team at Artopex Inc., you will play a vital role in ensuring customer satisfaction and maintaining our reputation for excellence in service.
Qualifications- Education: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years.
- Experience: A minimum of 2 years of relevant experience or equivalent.
- Effectively address and resolve customer complaints and concerns.
- Respond to inquiries and provide accurate information to clients.
- Facilitate refunds and credits as necessary.
- Maintain detailed records and statistics related to customer interactions.
- Gather and analyze all pertinent information to evaluate client feedback, inquiries, and complaints, ensuring the delivery of valuable information and services.
- Receive and document complaints systematically.
- Strong interpersonal skills.
- Exceptional verbal communication abilities.
- Comprehensive dental plan.
- Disability benefits.
- Health care plan.
- Life insurance coverage.
- Pension plan.
- Work Term: Permanent position.
- Work Language: Bilingual communication required.
- Hours: Full-time, 40 hours per week.
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Customer Support Specialist
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Granby, Quebec, Canada Artopex Inc. Full timePosition OverviewAs a Customer Support Specialist at Artopex Inc., you will play a crucial role in ensuring customer satisfaction through effective communication and problem resolution.QualificationsEducation: Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years, or equivalent experience.Experience: A...
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Customer Support Specialist
4 weeks ago
Granby, Quebec, Canada Artopex Inc. Full timePosition OverviewAs a Customer Support Specialist at Artopex Inc., you will play a crucial role in ensuring customer satisfaction and maintaining the integrity of our service delivery.QualificationsEducation: Completion of a college, CEGEP, or equivalent program lasting 1 to 2 years.Experience: A minimum of 2 years and less than 3 years in a similar role.Key...
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