Appliance Sales Specialist

1 week ago


Granby, Quebec, Canada Home Depot of Canada Inc. Full time

**Job Summary**

At Home Depot of Canada Inc., we are seeking a highly skilled and customer-focused Appliance Sales Specialist to join our team. As an Appliance Sales Specialist, you will play a critical role in providing exceptional customer service and support to our customers in the Appliances department.

**Key Responsibilities**

  • Actively seek out customers on the sales floor and engage with them to understand their needs and preferences.
  • Ask open-ended questions to gather information about customers' projects and provide expert guidance to help them make informed purchasing decisions.
  • Determine customers' level of expertise and needs, and provide personalized recommendations to meet their requirements.
  • Assist customers in other sales areas when necessary, and provide support with special orders and install sales.
  • Communicate effectively with Inventory Associates and the Freight/Fulfillment Team to ensure seamless ordering and delivery processes.
  • Attend scheduled product knowledge and training seminars to stay up-to-date on the latest products and services.

**Requirements**

  • Minimum time in position and performance management code requirements of V2 (or P3 in previous system).
  • Ability to work a flexible schedule, including evenings and weekends.
  • Knowledge of and adherence to Home Depot policies and procedures.
  • Proven ability to close sales and provide exceptional customer service.
  • Successfully pass the validated Sales Associate Test.
  • Successfully complete any required training.


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