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St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full timeJob DescriptionKento Windows & Doors is seeking a skilled Help Desk Technician to join our team.Education and ExperienceEducation: College/CEGEP diploma required.Experience: 1 year to less than 2 years of experience in a help desk or technical support role.Key ResponsibilitiesProvide technical support to customers via phone, email, or in-person.Resolve...
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St. John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full timeJob DescriptionKento Windows & Doors is seeking a skilled Help Desk Technician to join our team.Education and ExperienceEducation: College/CEGEP diploma required.Experience: 1 year to less than 2 years of experience in a help desk or technical support role.Key ResponsibilitiesProvide technical support to customers via phone, email, or in-person.Resolve...
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Help Desk Specialist
2 months ago
We are a leading manufacturer of high-quality windows and doors, committed to providing exceptional customer service to our clients.
Job SummaryWe are seeking a highly skilled and experienced Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing top-notch support to our customers, addressing their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities- Education and Experience: Secondary (high) school graduation certificate and 1 year to less than 2 years of experience in a customer-facing role.
- Computer and Technology Knowledge: Proficient in MS Office applications, including Excel, Word, PowerPoint, and Outlook.
- Transportation and Travel: Own transportation is required for occasional travel to customer sites.
- Health Benefits: We offer a comprehensive dental plan and healthcare plan to ensure our employees' well-being.
- Work Arrangements: This is a permanent, full-time position with a regular schedule of 32 to 35 hours per week.
- Language: English is the primary language used in this role.
