Service Desk Specialist

1 month ago


St John's, Newfoundland and Labrador, Canada City of St . John's Full time

Service Desk Specialist is responsible for resolving technical incidents, managing service requests, and providing excellent customer service to internal customers. This role requires strong analytical and communication skills, with the ability to troubleshoot and resolve technical problems efficiently. Additional responsibilities include managing IT assets, maintaining security operations, and participating in continuous improvement initiatives. The successful applicant will have a minimum of three years of experience in an IT technical support and/or service desk role, with a strong track record of resolving technical issues and providing high-quality customer communications.



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